Jasey Lovre
WATERTOWN, SD,United States
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management and contract management. Recognized for exemplary organization and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Service Administrator
Kibble Equipment
Watertown, SD
01.2023 - Current
- Provided administrative support to service team by preparing and maintaining records, documents, and reports.
- Scheduled customer appointments for the service team according to established procedures.
- Answered incoming calls from customers regarding technical inquiries and services.
- Processed customer orders accurately and promptly.
- Created invoices for services rendered and processed payments received from customers.
- Collaborated with other departments such as sales and marketing on cross-functional initiatives.
- Responsible for ensuring accuracy of all data entered into the system.
- Verifying payroll data accuracy and making necessary corrections.
- Confirmed the amounts and integrity of each check and performed daily deposits into the bank.
- Entered data into the computer system to update customer accounts.
- Performed data entry tasks into various databases including customer contact information.
- Drafted correspondence letters and emails when necessary.
- Cultivated long-term relationships with customers, encouraging more lucrative business opportunities.
- Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.
- Contacted customer service manager for critical issues needing immediate attention.
Material Coordinator
Terex Utilities
Watertown, SD
04.2019 - 07.2022
- Collaborated with project managers to assess schedules and materials requirements in order to support operational needs.
- Directing receiving and storage of incoming materials.
- Coached, motivated, and supervised numerous team members of warehouse professionals.
- Helped quality assurance team track important data like first articles and raw products.
- Managed movement of materials and products throughout production.
- Distributed work orders to departments.
- Contacted suppliers to verify shipment dates and details.
- Expedited shortages from suppliers.
- Released production schedules and documented production changes.
- Provided technical assistance and information to staff regarding planning program areas and ordinances.
Education
High School Diploma -
Skyline High School
Longmont, CO05-1997
Skills
- Asset Management
- Policy Enforcement
- Payment Processing
- Customer Needs Assessment
- Issue Resolution
- Scheduling appointments
- Telephone Etiquette
- Customer service excellence
- Front office administration
- Escalation management
- Interdepartmental communication
- Cash Handling
- Corporate policies
References
References available upon request.
Timeline
Service Administrator
Kibble Equipment
01.2023 - Current
Material Coordinator
Terex Utilities
04.2019 - 07.2022
High School Diploma -
Skyline High School
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