JaShantae Scott
Columbus,OH
Summary
Experienced medical professional with 10 years of involvement in the healthcare field. Seeking a position that utilizes practical and administrative skills, while delivering exceptional customer service. Proficient in managing office operations, including scheduling, correspondence, and record-keeping. Demonstrates strong communication and organizational abilities for seamless office functions. Possesses extensive knowledge of office software and procedures, contributing to an efficient and productive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Office Assistant
Tacoma Energy
11.2022 - 04.2023
- Greet/provide general support to visitors upon arrival
- Answer and direct phone calls using multi-line phone system
- Enter information into database
- Manage records
- Maintain contact list
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to positive company culture.
- Supported department heads with data entry tasks, streamlining record keeping processes for increased accuracy in reporting.
Sterilization/Production Associate II
Centurion
12.2021 - 10.2022
- Operate all equipment in sterile processing including instruments and cart washers
- Prepare and package decontaminated supplies for sterilization
- Sterilize, prepare, wrap and organize equipment into instrument trays for use during medical procedures
- Monitor biological and chemical wash solutions in decontaminating medical equipment and instruments
- Sort and prepare mismatched trays, instruments, and medical equipment
- Maintained flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
Leave of Absence Coordinator
Sedgwick
06.2021 - 12.2021
- Establish FMLA claims, track and code documentation
- Analyze FMLA claims to determine eligibility and certification in compliance with state and federal regulations
- Identify action plan; determine benefits due; and make timely case decisions
- Communication decisions and on-going expectations with claimants and clients
- Conducted thorough investigations into suspected cases of FMLA abuse or fraud, protecting company resources from misuse while upholding rights of legitimate claimants.
- Maintained up-to-date knowledge on changes to state and federal leave regulations, proactively updating company policies in response to shifting legal requirements.
Medical Assistant
Zangmeister Cancer Center
01.2018 - 03.2021
- Receive delegation from physician/ RN supervisor
- Phlebotomy
- Assemble patient charts
- Complete patient FMLA/disability paperwork
- Complete lab requisition forms
- Obtain and enter patient medical history and vitals into database using EMR
- Perform weekly/monthly quality controls for autoclave processor
- Daily sterilization of speculums/ surgical tools
- Collect specimen samples and prepare for sendoff (stool, blood, urine, tissue)
- Assist with procedures: pap smear, colposcopy, biopsies (endometrial, vaginal, cervical, vulvar)
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Ohio Health
11.2017 - 10.2018
- Receive delegation from physician/ RN supervisor
- Schedule patient appointments
- Complete insurance verification/prior authorizations
- Complete patient FMLA/disability paperwork
- Administer vaccines
- Obtain and enter patient medical history and vitals into database using EMR
- Perform weekly/monthly quality controls for autoclave processor, glucometer machine, urinalysis machine, drug test, hcg test
- Assist with procedures: pap smear
- Call in patient prescriptions to pharmacy
Patient Support Assistant
Ohio Health
06.2016 - 11.2017
- Receive delegation from physician/ RN supervisor
- Obtain and enter patient medical history and vitals into database using EMR
- Perform OAE testing on newborns
- Sterilize soiled equipment/patient rooms
- Assist with procedures: circumcision
- Reduced risk of infections through strict adherence to infection control protocols within the facility.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
Home Health Aide
Better Home Care Services
01.2012 - 06.2016
- Assist clients with daily grooming (dressing, bathing, continuity)
- Assist clients with mobility as needed with transfers (bed, wheelchair, commode, etc.)
- Prepare daily meals according to client’s care plan
- Assist clients to doctors’ appointments
- Assist clients with feeding as needed
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Home Health Aide
Cambridge Home Health Care
06.2011 - 06.2016
- Assist clients with daily grooming (dressing, bathing, continuity)
- Assist clients with mobility as needed with transfers (bed, wheelchair, commode, etc.)
- Prepare daily meals according to client’s care plan
- Assist clients to doctors’ appointments
- Assist clients with feeding as needed
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Education
CPT/CCMA/CPCT -
TRI RIVERS ADULT ED
Marion, OH05.2017
Diploma -
Harding High School
Marion, OH05.2011
Skills
- Account receivable
- Accounts payable
- Inventory control
- Insurance verification
- Insurance prior authorization
- Completion of CMS-500 forms
- Data entry
- Typing-WPM: 50
- Scanning
- Filing
- Proficient in Microsoft Office (word, excel, PowerPoint)
- Medical billing
- Medical coding (ICD-10, CPT, HCPC)
- Assisting physician with procedures
- Preparing blood smears
- Hemacult/fecal occult blood test
- Hot and cold application
- Changing sterile dressings
- Capillary sticks
- Collecting throat specimens
- Venipuncture: Vacutainer, butterfly syringe
- Removal of staples/sutures
- Vital signs: respirations, temperature, blood pressure
- Obtain health history
- Utilization of electronic health records
- Invoice processing
- Scheduling appointments
- File organization
- Verbal communication
- Order of draw
- Specimen handling
Certification
- Patient Care Technician Certification (CPCT/A) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Administrative Office Assistant
Tacoma Energy
11.2022 - 04.2023
Sterilization/Production Associate II
Centurion
12.2021 - 10.2022
Leave of Absence Coordinator
Sedgwick
06.2021 - 12.2021
Medical Assistant
Zangmeister Cancer Center
01.2018 - 03.2021
Medical Assistant
Ohio Health
11.2017 - 10.2018
Patient Support Assistant
Ohio Health
06.2016 - 11.2017
Home Health Aide
Better Home Care Services
01.2012 - 06.2016
Home Health Aide
Cambridge Home Health Care
06.2011 - 06.2016
- Patient Care Technician Certification (CPCT/A) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
CPT/CCMA/CPCT -
TRI RIVERS ADULT ED
Diploma -
Harding High School
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