Detail-oriented Fulfillment Associate experienced in inventory management and customer service. Streamlined processes and enhanced team collaboration, driving timely and accurate order fulfillment. Focused on operational efficiency and improved workflow, contributing to high customer satisfaction.
Work History
Fulfillment Associate
1 Year 2 Months
Lowes Home Improvment | 06.2025 - 08.2026
Coordinated order picking and packing to ensure timely shipment of products.
Conducted quality checks on outgoing orders to maintain accuracy and customer satisfaction.
Operated warehouse management system to track inventory levels and fulfillment processes.
Collaborated with team members to optimize workflow and improve operational efficiency.
Trained new associates on safety protocols, equipment usage, and fulfillment procedures.
Streamlined inventory restocking processes to reduce delays in product availability.
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Housekeeping Room Attendant
1 Month
Resorts At Beaufort | 04.2025 - 05.2025
Implemented efficient cleaning procedures to optimize workflow and reduce turnaround time between check-ins.
Maintained cleanliness and organization of guest rooms to enhance overall guest satisfaction.
Trained new staff on housekeeping protocols, ensuring adherence to quality standards and operational guidelines.
Collaborated with management to develop improved inventory tracking for cleaning supplies and linen usage.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Online Personal Shopper
2 Years 8 Months
Walmart | 09.2021 - 05.2024
Curated personalized shopping experiences based on customer preferences and feedback.
Analyzed customer purchasing patterns to optimize product recommendations and increase satisfaction.
Collaborated with inventory management systems to ensure product availability and accuracy.
Trained new team members on best practices for online order fulfillment and customer service.
Streamlined order processing workflows, reducing fulfillment time and improving efficiency.
Led initiatives to enhance user experience on the online shopping platform through feedback integration.
Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
Reviews orders prior to pickup for accuracy and purchase-by dates.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Worked productively with customers to meet order requirements and service expectations.
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Tracked substitutions and informed customers of changes.
Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
Greeted clients entering the store to provide a welcoming environment and friendly customer service.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Lead Food Service Worker
5 Years 6 Months
Sodexo Food Service | 02.2016 - 08.2021
Supervised daily food preparation and service operations to ensure quality and efficiency.
Trained and mentored staff on food safety protocols and customer service standards.
Implemented process improvements to enhance workflow and reduce waste in food production.
Coordinated inventory management, ensuring timely replenishment of supplies and compliance with quality standards.
Conducted regular inspections of kitchen equipment to maintain operational safety and hygiene compliance.
Led team meetings to discuss performance metrics, address challenges, and strategize for continuous improvement initiatives.
Managed daily cash flow, accurately processing transactions and ensuring the accuracy of financial records.
Streamlined kitchen operations by implementing effective inventory management systems to minimize waste and reduce costs.
Provided ongoing support for staff development, conducting regular performance evaluations and offering constructive feedback to foster growth.
Ensured strict adherence to allergen protocols by monitoring food preparation areas and educating staff on proper handling techniques for dietary restrictions.
Reduced food waste by implementing portion control measures, accurately tracking inventory levels, and adjusting orders accordingly.
Increased overall kitchen efficiency by regularly maintaining equipment, streamlining processes, and delegating tasks effectively.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Operated dishwashing and sanitizing equipment according to the manufacturer instructions.
Learned other team members' work tasks to train as backup.
Set up and broke down food service lines quickly to maintain service flow.
Cleaned and maintained work areas, equipment and utensils.
Followed food safety practices and sanitation guidelines.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Loaded dishes, glasses and tableware into dishwashing machines.
Maintained composure and work quality while under stress.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Stocked and rotated food items according to expiration dates.
Lifted and carried heavy materials.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Assisted in setting up and breaking down kitchen stations.
Maintained high personal grooming standards and uniform presentation.
Monitored food temperature, discarding items not stored correctly.
Trained new staff on food preparation and safety procedures.
Operated food slicers, grinders and chopper in accordance with safety guidelines.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Boosted employee morale and productivity by fostering a positive work atmosphere and recognizing individual accomplishments.
Ensured compliance with local health codes through strict adherence to sanitation guidelines and regular inspections.
Greeted customers at counter to fulfill requests and answer questions.
Overnight Stocker
1 Month
Walmart | 12.2015 - 01.2016
Organized and stocked merchandise to ensure optimal product availability on the sales floor.
Maintained cleanliness and organization of stock areas for efficient workflow.
Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.