Jashery Rivera
Poway
Summary
Experienced with administrative support and office management. Utilizes effective organizational and communication skills to enhance team productivity. Knowledge of maintaining office operations and supporting various administrative tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Support
Cosmetic Laser Dermatology
05.2021 - Current
- Seamlessly adapted to various departments daily, to ensure office productivity
- Adept in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) and office equipment operations (e.g., copiers, fax machines, scanners)
- Provided exceptional administrative support to the doctors, resulting in increased efficiency and time management.
- Boosted team productivity by managing schedules, arranging meetings, and providing administrative support.
Sales Lead
Stein Mart
10.2017 - 09.2020
- Cultivated strong relationships with key clients, driving loyalty and repeat business through personalized service initiatives.
- Developed training programs for new sales associates, enhancing product knowledge and customer service skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Merchandising Lead
TopShop
06.2017 - 02.2019
- Collaborated with cross-functional teams including marketing, sales, and store management to develop effective visual merchandising strategies
- Analyzed sales data to identify trends and inform inventory management decisions.
- Developed and executed merchandising strategies to enhance product visibility and customer engagement.
Sales Associate
ZARA
10.2015 - 05.2017
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed inventory processes, ensuring accurate stock levels and minimizing discrepancies.
- Maintained product knowledge to assist customers in making informed purchasing decisions.
Clerical Support
Comprehensive Adult Student Assessment System (CASAS)
06.2011 - 02.2017
- Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
- Assisted in the onboarding process of new employees by providing necessary paperwork and facilitating orientation sessions
- Managed large volumes of data entry tasks under tight deadlines while maintaining a high level of accuracy.
Education
Associate's degree - Visual Communications
Fashion Institute of Design & Merchandising
Los Angeles, CA06.2017
Skills
- Data analysis
- Stock management
- Pricing strategy development
- Team leadership
- Point of sale expertise
- Strong verbal communication
- E-commerce management
- Customer service optimization
- Skilled in data-driven decision making
- Advanced Excel skills
- Problem-solving skills
- Administrative support specialist
Certification
- Basic Life Support License-3/22/2025 to 3/2027
- Laser Safety and Handling, Cosmetic Laser Dermatology - October 2023
Timeline
Administrative Support
Cosmetic Laser Dermatology
05.2021 - Current
Sales Lead
Stein Mart
10.2017 - 09.2020
Merchandising Lead
TopShop
06.2017 - 02.2019
Sales Associate
ZARA
10.2015 - 05.2017
Clerical Support
Comprehensive Adult Student Assessment System (CASAS)
06.2011 - 02.2017
Associate's degree - Visual Communications
Fashion Institute of Design & Merchandising
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