Jashly Castillo
Chicago,IL
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Citywide Home Health, LLC
06.2017 - Current
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Upheld infection control and prevention policies across different patient-facing areas.
Home Care Aide
Home Care Resource, INC.
01.2017 - Current
- Maintained detailed patient records, contributing to efficient care coordination among healthcare team members.
- Educated family members on best practices for managing specific patient conditions or illnesses at home setting resulting in better outpatient care experience.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
- Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Regularly participated in ongoing training sessions which contributed towards staying updated on relevant industry trends leading to improved performance.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Enhanced patient comfort by providing attentive and personalized home care services.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted with end-of-life care.
- Improved patients' comfort with massage and application of topical treatments.
Clerical Associate
Allied Home Healthcare Services, LLC
04.2013 - 09.2015
- Contributed to cost savings by monitoring office supply usage and identifying opportunities for bulk purchasing discounts.
- Streamlined office processes by implementing efficient filing systems and document management.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Ensured optimal office functionality by coordinating maintenance services for equipment and facilities.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Developed correspondence letters, memos, and emails.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
Education
Bachelor of Arts - General Studies
Triton
River Grove, United StatesHigh School Diploma -
Proviso West
Hillside, United States05.2011
Skills
- Patient-focused care
- Care plan implementation
- Transporting patients
- Mobility Assistance
- Documenting behaviors
- Condition Monitoring
- Medical terminology knowledge
- Observing responses
- Medical Records Management
- Preparing meals
- Geriatric Care
- Dementia and Alzheimer's knowledge
Languages
English
Native or Bilingual
Tagalog (Fillipino)
Native or Bilingual
Timeline
Certified Nursing Assistant
Citywide Home Health, LLC
06.2017 - Current
Home Care Aide
Home Care Resource, INC.
01.2017 - Current
Clerical Associate
Allied Home Healthcare Services, LLC
04.2013 - 09.2015
Bachelor of Arts - General Studies
Triton
High School Diploma -
Proviso West
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