Ja'Shonna Anderson

Brookpark,OH

Summary

Detail-oriented Dental Professional experienced in dental insurance coordination, front-office operations, and clinical assisting. Expertise in verifying insurance benefits, securing pre-authorizations, and managing patient schedules. Proficient in addressing billing inquiries and delivering patient support while ensuring accuracy and professionalism. Aiming to leverage extensive dental knowledge and strong communication skills in a remote Dental Treatment Coordinator role.

Overview

years of professional experience

Work History

Insurance Coordinator

Bay Pediatric Dentistry

Westlake, ohio

07.2025 - Current

Verified pediatric dental insurance coverage, ensuring accurate patient service eligibility.
Submitted insurance claims, accurately entering patient insurance details and procedure codes to facilitate timely reimbursements.
Reviewed weekly and monthly financial reports, accounts receivable reports, and insurance contracts to support revenue cycle tasks.
Coordinated patient treatment plans and scheduled appointments, enhancing patient flow and ensuring continuity of care.
Answered patient questions about procedures, billing, and appointment changes.
Explained policies, procedures and services to patients.

Lead Dental Assistant

Family dental care of Medina

Medina, Ohio

07.2019 - 04.2022

Prepared treatment rooms with sterilized instruments and supplies to ensure readiness for patient procedures
Took and processed dental x-rays following safety and imaging protocols.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Educated patients on care plans and healthcare options to support informed decision-making.
Coordinated office activities through effective communication with departments and staff to enhance workflow.

Education

High School Diploma -

Midview High

Grafton, OH

05-2015

Skills

Dental insurance verification
Claims submission
Insurance claims processing
Claims processing software
Procedure coding

Accounts receivable
Treatment coordination
Patient scheduling
Practice management software

Timeline