Jashun Hines
Houston,TX
Summary
Dynamic and adaptable professional with a background in warehouse operations at Gordon Food Service and customer service expertise from Walmart. Excelled in enhancing team productivity and customer satisfaction through effective problem-solving and exceptional communication skills. Demonstrated proficiency in technology and equipment operations, consistently exceeding performance metrics.
Overview
5
5
years of professional experience
Work History
Selector
Gordon Food Service
06.2021 - Current
- Moved loads of up to 2000 pounds using forklifts and other lift equipment.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
- Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
- Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
- Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
Self Checkout Host
Walmart
05.2020 - 06.2021
- Engaged with customers and offered assistance upon entry into store.
- Assisted customers with self-checkout machine operations.
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
- Reduced wait times for customers by effectively managing multiple self-checkout stations simultaneously.
- Provided exceptional customer service, answering questions about products and guiding customers through the self-checkout process.
- Trained new employees on proper usage of the self-checkout system, promoting consistent performance standards across the team members.
Education
Some College (No Degree) - Computer And Information Sciences
Texas Southern University
Houston, TXSkills
- Proficiency in Technology
- Time management
- Team collaboration
- Safety compliance
- Quick learner
- Problem-solving
- Excellent communication
- Critical thinking
- Adaptability and flexibility
Timeline
Selector
Gordon Food Service
06.2021 - Current
Self Checkout Host
Walmart
05.2020 - 06.2021
Some College (No Degree) - Computer And Information Sciences
Texas Southern University
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