Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
1
1
Certification
Work History
Resident Aide
NAICA
The Bronx, NY
11.2023 - Current
Improved resident satisfaction by providing compassionate and attentive care.
Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
Collaborated with interdisciplinary team members to provide holistic care for each resident, ensuring all aspects of well-being were addressed in a cohesive manner.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.