Word
Jasilyn Robinson
Fine Dining Server
Pasadena,CA
Summary
Talented and self-driven Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
3
3
year of post-secondary education
3
3
Languages
Work History
Server
IPic Theaters
Pasadena, CA
01.2023 - Current
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Fine Dining Server
Disneyland Resort
Anaheim , CA
04.2017 - 01.2023
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
Server
Macaroni Grill
City of Industry, CA
04.2014 - 04.2017
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Natural Biology
Pasadena City College
Pasadena, CA 12.2022 - Current
Skills
Word Processing
Guest Relations
Hospitality services
Exceptional communication
Staff Training and Development
Microsoft Excel
Log Book Maintenance
Error Detection
Spreadsheet Management
Software
Timeline
Server
IPic Theaters
01.2023 - Current
Associate of Science - Natural Biology
Pasadena City College
12.2022 - Current
Fine Dining Server
Disneyland Resort
04.2017 - 01.2023
Server
Macaroni Grill
04.2014 - 04.2017