Jasim Jaleel Mohammed
Senior Human Resources Officer
Doha-Qatar
Summary
Successful human resource candidate with 12 years of experience and expertise in employee relations, benefits and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and commitment to adhering to relevant laws and regulations. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Human Resources Officer
DOHA FILM INSTITUTE
09.2011 - Current
- Manage timely and accurate payroll cycle in coordination with finance department.
- Responsible for verifying all calculations for employee and benefit-related payments and coordinating with finance department on employee-related payments (including expenses and per diem's)
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Providing clarifying information and recommending necessary changes.
- Conducted analysis and generated reports as and when required.
- Lead on HR response to audit inquiries with oversight from Head of Human Resources.
- Responsible for maintaining accurate employee data across all internal and external HR Systems, including historical records
- Act as liaison between HR and Finance Department
- Respond to HR/Finance system process changes and collaborate with relevant internal/external teams where required.
- Make recommendations on HR system process changes to improve effectiveness.
- Respond to general employee relations queries and highlight complex or urgent issues to relevant colleagues as appropriate.
- Oversee HR inbox and flag appropriate messages with colleagues/delegate tasks to HR Coordinator.
- Administrations/Tracking and assistance with preparation of HR Operating and Manpower budgets where required
- Supervise data-related tasks conducted by HR coordinator and determine/delegate daily/weekly/monthly tasks as required.
- Maintain up-to-date knowledge of all HR policies and procedures and be able to provide advice and guidance where necessary.
- Act as daily point of contact with Insurance Providers to administer all memberships and confirm invoice values
- Lead on HR system implementation where applicable.
- Coordinated employee placements and administrative details.
Accountant Assistant
Al Qayed Holding Group
08.2010 - 04.2011
- Compile data and prepare monthly reports and statements Maintain accounts receivable customer files
- Communicating with customers via phone, email, or personally
- Answered phone calls regarding financial matters such as payments due
- Monitored status of accounts receivable and payable to facilitate prompt processing
- Communicated with suppliers to reconcile invoice payments
- Provided clerical support to all accounting professionals in department
- Documented business expenses and sales
- Used spreadsheets to track data and produce charts
- Helped prepare month-end, quarterly and year-end closings
- Produced and distributed invoices and financial documents
Assistant Accountant / Customer Service
AFEX CARGO
06.2006 - 03.2007
- Preparing invoice and delivery notes Preparing short and excess collection Preparing daily cash movement Maintains filing works.
- Handles customer inquiries via phone or email, providing necessary information and ensuring prompt resolution of concerns.
- Handle customer complaints, provide pricing and delivery info, and maintain service reports.
- Communicate and coordinate with internal departments.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Managed 30+ incoming calls each day with utmost professionalism and knowledgeable service.
- Maintained clean and organized work environment to maintain customer safety.
- Organized and scheduled customer orders to appropriate departments.
- Responded to customer calls and emails to answer questions about products and services.
- Investigated and resolved accounting, service and delivery concerns.
- Promptly responded to inquiries and requests from prospective customers.
Education
Bachelor of Commerce -
PA Engineering College
Mangalore 08.2010
High School Diploma -
MES Indian School
Doha, DA03.2006
Skills
- Compensation and Benefits management
- File and records management
- Managing employee relations
- Payroll coordination
- Budgeting
- HR policies and administrative procedures
- Reports for senior management
- Microsoft Office and ERP proficiency
- Planning and Coordination
- Superb interpersonal skills
Timeline
Senior Human Resources Officer
DOHA FILM INSTITUTE
09.2011 - Current
Accountant Assistant
Al Qayed Holding Group
08.2010 - 04.2011
Assistant Accountant / Customer Service
AFEX CARGO
06.2006 - 03.2007
Bachelor of Commerce -
PA Engineering College
High School Diploma -
MES Indian School
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