Jasir Butler
Philadelphia,PA
Summary
- Motivated Customer Service Associate skilled at meeting customer needs with expert motivational support.
- Stay on top of demands in fast-paced environments by effectively using slow periods.
- Maintain organized, clean safe work areas with diligent attention to important details.
- Strong attention to detail, customer service and listening skills; highly motivated, creative, and flexible, Demonstrated ability to effectively multi-task.
- Knowledge of Windows operating system and Microsoft Office (Outlook, Excel, Word).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stocker/Receiver
Mariposa Food Co-op
Philadelphia, US
04.2023 - Current
- Receive and stock deliveries
- Maintain clean and organized backstock area(s)
- Maintain clean, attractive, well stocked and rotated displays throughout the department
- Provide prompt and courteous assistance to shoppers fielding questions about the Co-op, products and assisting with shopping needs
- Uphold Co-op's loss prevention policies and practices
- Work collaboratively within a team of other Stocker/Receivers, Buyers, Managers and Leads to support each other around covering shifts, taking breaks and rotating responsibilities
- Attend department and all staff meetings
- Complete all closing or opening tasks depending on the shift
- Act in compliance with food safety standards and policies for store, staff and department
- Keep up-to-date on email and other communications
Customer Service Associate
Wawa
Philadelphia, US
08.2021 - 12.2022
- Greet and provide an enjoyable shopping experience for all customers
- Respond to customer requests and complaints in a timely and courteous manner
- Operate the cash register, scan items, bag merchandise and properly handle different methods of payment
- Maintain proper cash levels in register drawer and change machines
- Stock food and beverage areas with products and supplies to ensure in stock conditions at all times
- Ensure coffee thermals are filled and working properly
- Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards
Warehouse Associate
UPS
Philadelphia, US
11.2019 - 07.2021
- Uses 'hand-to-surface' methods when handling packages
- Scans, reads, and labels packages to determine correct grouping
- Moves packages into the delivery area and loads them onto conveyor belts, trucks, or pallets
- Observes strict adherence to company policies (safety, security, uniform, package handling)
- Maintains a clean working area
- Identifies errors in package information, defects, and any discrepancies
- Collaborates with other warehouse personnel to ensure work efficiency
Education
High school diploma -
Kipp Dubois Collegiate Academy
Philadelphia, PA06.2019
Skills
- Patient observation
- Heavy Lifting
- Pricing
- Materials Handling
- Forklift
- Coffee Experience
- Social work
- Pallet Jack
- Load & Unload
- Shipping & Receiving
- Warehouse Experience
- Order fulfillment
- Communication skills
- Order Picking
- Warehouse Management
- Packaging
- Commercial painting
- Residential painting
- Distribution center
- Computer skills
Certification
Driver's License
Timeline
Stocker/Receiver
Mariposa Food Co-op
04.2023 - Current
Customer Service Associate
Wawa
08.2021 - 12.2022
Warehouse Associate
UPS
11.2019 - 07.2021
High school diploma -
Kipp Dubois Collegiate Academy