Jasira Martin
Columbia,SC
Summary
Licensed cosmetologist with 7 years experience at Great Clips, excelling in customer service and product knowledge. Proven ability to enhance client satisfaction through effective communication and active listening. Skilled in sanitation practices and proficient in POS software, ensuring a clean and organized environment while driving sales and upselling services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cosmetologist
Great Clips
Cayce, SC
05.2019 - Current
- Assisted clients with hair styling and color selection to enhance overall appearance.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Learned various cosmetology techniques through observation and practice in a collaborative environment.
- Provided exceptional customer service by addressing client needs and preferences effectively.
- Adapted quickly to new tools, technologies, and trends within the cosmetology industry.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Education
High School Diploma -
Lower Richland High School
Hopkins, SC06.2019
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Sanitation practices
- HIPAA awareness and confidentiality
- Product knowledge
- Sales and upselling
- Sanitation maintenance
- POS software
- Customer service
Certification
State board of Cosmetology license (active)
State board of Pharmacy license (active)
Timeline
Cosmetologist
Great Clips
05.2019 - Current
High School Diploma -
Lower Richland High School