Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasjit Dhaliwal

Yuba City,CA

Summary

Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.

Overview

6
6
years of professional experience

Work History

Intake Coordinator

Salvation Army
Yuba City, CA
03.2024 - Current
  • Review and respond to emails and voicemails on a regular basis.
  • Effectively manage intake services for individuals seeking temporary shelter.
  • Deliver information regarding programs focused on recovery and self-sufficiency.
  • Ensure accuracy of participant records across multiple information management systems and produce reports as needed.
  • Community outreach and engagement activities.

Office Manager

Diamond Care/Limousine
Yuba City, USA
08.2023 - 02.2024
  • Supervise team of 15 personnel coordinating transportation services via non-emergency vans.
  • Reviewed staff policies and safety procedures, ensuring compliance with regulations.
  • Oversee, assess, and finalize recruitment of new personnel.

Customer Service Representative

George Petersen Insurance Agency
Colusa, USA
01.2022 - 07.2023
  • Welcomed customers warmly as first point of contact.
    Managed incoming phone calls to resolve issues effectively.
  • Executed payment transactions accurately and quickly.

Marketing Director

Colusa Medical Home Health & Hospice
Colusa, USA
01.2019 - 01.2022
  • Formulate, strategize, oversee, and align marketing programs and policies.
  • Cultivate partnerships with hospitals, medical offices, skilled nursing facilities, assisted living facilities, social workers, and senior centers.
  • Oversee medical referrals in collaboration with contracted managed care plans.

Education

Bachelor of Science - Business Administration and Management

California State University-Chico
Chico, CA

Skills

  • Intake management
  • Record keeping
  • Community outreach
  • Scheduling
  • Customer service
  • Employee training
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Policy compliance
  • Team supervision
  • Time management
  • Relationship building
  • Motivational leadership
  • Insurance verification
  • Employee supervision

Timeline

Intake Coordinator

Salvation Army
03.2024 - Current

Office Manager

Diamond Care/Limousine
08.2023 - 02.2024

Customer Service Representative

George Petersen Insurance Agency
01.2022 - 07.2023

Marketing Director

Colusa Medical Home Health & Hospice
01.2019 - 01.2022

Bachelor of Science - Business Administration and Management

California State University-Chico
Jasjit Dhaliwal