Detail-oriented professional with strong ability to effectively communicate across all levels of organization. Proven success in updating workflow processes and collaborating with teams to initiate, create, and analyze program efficiency. Dedicated to promoting departmental success through meticulous attention to detail and comprehensive understanding of organizational goals.
Overview
9
9
years of professional experience
Work History
Small Business Owner
PX Liquor
1107 W St Germain St, St Cloud, MN 56301
09.2024 - Current
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Accounted for daily, monthly, and yearly sales of $800,000 thru Quickbooks and Excel
Managed purchasing, sales, marketing and customer account operations efficiently.
Promoted business via social media to generate leads and maximize brand identity.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Advertised products and services online, social media, billboards and through magazines and newsletters to reach targeted audience
Researched trends and current innovations to determine competition and develop competitive pricing points.
Achieved consistent growth with careful planning and execution of business development initiatives.
Small Business Owner
Richards Liquor
22 10th Ave N Hopkins MN 55343
05.2020 - Current
Monitored, verified, and reconciled financial records using QuickBooks to track daily sales of $3,700, variances, and other transactional data
Managed $1.4 million in sales revenue annually
Devised and deployed sales and marketing tactics to drive strategic growth thru social media platforms, community engagement, and campaigns to target ideal consumers
Evaluated proper product levels and inventory controls to maximize profitability and organized backroom to facilitate effective ordering and stock rotation
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations
Employed expert decision-making and in-depth research to resolve issues
Sales Specialist
Apple, Inc.
08.2019 - 01.2020
Performed basic troubleshooting procedures on all Apple products and iOS devices
Utilized available tools to stay current on promotional initiatives, Apple technology and applications, to execute profitable growth through critical business drive times
Educated customers about product features and benefits to aid in selecting best options for each individual's needs and upsell to meet company targets
Communicated with vendors regarding backorder availability, future inventory and special orders
Answered constant flow of customer calls with minimal wait times
IT Analyst Intern
Fairview Health Services
09.2019 - 12.2019
Managed Fairview Audio File (FAV) and configured them into texts
Troubleshoot incidents reported by end-users to schedule system changes and identify solutions
Assisted with organizing system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance within the organization
Evaluated existing systems and databases and provided input to promote business needs
FMLDP Corporate Tax Intern
Travelers Insurance Agency
06.2019 - 08.2019
Assisted with various tax returns and documentation associated with tax compliance, R&D credit, audits and refunds to ensure it follows state and federal regulations
Reviewed company's tax process to identify inefficiencies, providing enhancements to improve procedures and reduce tax exposure
Prepared and processed final tax basis calculations for client's Schedule K-1 forms
Configured a GAAP and STAT competitor analysis while filing tax returns
Accounting Intern
Women Venture
02.2017 - 12.2018
Increased efficiency, support, and documentation of accounting processes by reconciling detailed schedules for journal entries, deposits, and invoices
Performed electronic data processing to balance data for all transactions
Finalized principal and interest balances for loan payments on a monthly basis
Assisted with processing payroll records on a weekly basis for company vendors
Recorded CRM donations into QuickBooks Campus and Community Involvement
Student Academic Advisor
Augsburg University
09.2015 - 09.2018
Provided guidance and recommended coping mechanisms for high schools seniors transferring to college
Used standardized assessments to evaluate abilities, interests and characteristics of different students
Mentored students in potential academic development, application strategies, report writing, and interview skills
Prepared students for educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks
Education
Bachelor of Science - Accounting And Management Information's Systems
Augsburg University
2211 Riverside Ave, Minneapolis, MN 55454
12.2019
Skills
Business management and development
Organization & Time Management
Business marketing
Effective communication skills
Problem Solving
Small business operations
Planning and execution
Critical & Analytical Thinking
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Timeline
Small Business Owner
PX Liquor
09.2024 - Current
Small Business Owner
Richards Liquor
05.2020 - Current
IT Analyst Intern
Fairview Health Services
09.2019 - 12.2019
Sales Specialist
Apple, Inc.
08.2019 - 01.2020
FMLDP Corporate Tax Intern
Travelers Insurance Agency
06.2019 - 08.2019
Accounting Intern
Women Venture
02.2017 - 12.2018
Student Academic Advisor
Augsburg University
09.2015 - 09.2018
Bachelor of Science - Accounting And Management Information's Systems