Jasleen Kaur
Jalandhar,Punjab
Summary
QA Engineer with 9+ years of experience in manual testing, ETL and database validation, Power BI dashboard testing, and Agile delivery environments. Strong background in data analysis, trade operations, and service analytics. ISTQB certified with working knowledge of AI-assisted testing, SQL, and cloud-based data platforms.
Overview
13
13
years of professional experience
1
1
Certification
Work History
QA Engineer – ETL
Guidehouse India Pvt. Ltd.
Thiruvananthapuram, IN
09.2021 - Current
- Established a thorough understanding of business requirements by analyzing BRDs, STTM documents, data models, and ETL design specifications
- Performed comprehensive validation of ETL processes, ensuring data completeness, accuracy, consistency, and integrity across data pipelines
- Executed source‑to‑target data validation using complex SQL queries, significantly increasing data reliability and quality assurance
- Tested and validated incremental, full, and historical data loads, ensuring accurate data movement and transformation
- Validated Power BI dashboards and backend databases, ensuring alignment between reporting layers and source systems
- Performed regression testing, UAT, and post‑production validation, reducing production issues and improving release stability
- Logged, tracked, and managed defects using Jira/ALM, and coordinated closely with developers to ensure timely resolution
- Strengthened data quality and testing coverage across projects in Energy and Healthcare Technology domains
Service Analyst
Ars Traffic & Transport Technology
Thiruvananthapuram, India
05.2018 - 08.2021
- Assessed traffic management performance and analyzed system data to identify areas for improvement and optimization.
- Managed incident, problem, and change management initiatives to minimize disruptions and maintain service quality.
- Generated detailed service reports and dashboards, ensuring alignment with established KPIs and SLAs.
- Conducted comprehensive data analysis through SQL queries and advanced Excel functionalities.
- Analyzed service data to identify trends and recommend operational improvements.
- Collaborated with cross-functional teams to enhance customer service processes.
- Developed and maintained documentation for service protocols and workflows.
- Monitored system performance, ensuring optimal functionality and user satisfaction.
- Led training sessions for new team members on service analytics tools.
- Implemented process changes that improved efficiency in service delivery operations.
Trade Operations Executive
Royal Bank of Scotland
Delhi, India
08.2013 - 12.2015
- Data and deficiency tracking to reduce errors and turnaround time.
- Worked with guarantees issuance and data analytics teams.
- Ensured compliance with import/export L/C controls and reporting deadlines.
- Created MIS reports for reconciliation and performance tracking.
- Led strategic initiatives to enhance operational efficiency across departments.
- Developed and implemented risk management frameworks to mitigate financial exposure.
Education
MBA - IT & Finance
Lovely Professional University
01-2013
B.Tech - Computer Science Engineering
Lovely Professional University
01-2012
Class XII (CBSE) - undefined
KV No. 4
Jalandhar01-2008
Class X (ICSE) - undefined
SD Model School
Jalandhar01-2006
Skills
- Testing: Manual Testing, ETL Testing, Database Testing, Power BI Dashboard Testing
- Languages: SQL, HTML, CSS, C, C
- Tools: Power BI, MS Excel, MS Office, Google Sheets, Jira, ALM, Gen AI
- Methodologies: Agile/Scrum, STLC, UAT, Regression Testing
- Data Skills: Data Validation, Reconciliation, Reporting, A/B Testing (basic)
Accomplishments
- Achieved ISTQB® Certified Tester – Foundation Level (CTFL v4.0) certification in 2024, demonstrating strong understanding of software testing fundamentals, test design techniques, defect lifecycle, and QA best practices
- Strengthened expertise in ISTQB testing principles, including SDLC, STLC, risk‑based testing, and defect management
- Applied ISTQB standards to improve test case design, test execution, and defect reporting quality
- Enhanced professional credibility and testing proficiency through globally recognized QA certification
Certification
- ISTQB Certified Tester – Foundation Level (CTFL v4.0)
- AI for Software Testers – LinkedIn Learning
Timeline
QA Engineer – ETL
Guidehouse India Pvt. Ltd.
09.2021 - Current
Service Analyst
Ars Traffic & Transport Technology
05.2018 - 08.2021
Trade Operations Executive
Royal Bank of Scotland
08.2013 - 12.2015
B.Tech - Computer Science Engineering
Lovely Professional University
Class XII (CBSE) - undefined
KV No. 4
Class X (ICSE) - undefined
SD Model School
MBA - IT & Finance
Lovely Professional University
ISTQB® Certified Tester – Foundation Level (CTFL v4.0)
Certificate Number
00594886
Candidate Number
228968555
Date of Certification
22 October 2024