Jaslin Shockley

Proven Customer Service Representative with a track record of enhancing customer loyalty and repeat business through empathetic resolution of complaints and effective conflict management, notably at Uline. Skilled in critical thinking and computer proficiency, adept at navigating high-stress situations to achieve satisfactory outcomes for all parties involved. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.