Jasline C. Vargas
Summary
Experienced with overseeing daily operations and ensuring exceptional customer service. Utilizes team leadership skills to foster collaborative and efficient work environment. Track record of implementing effective service strategies and maintaining high standards of quality.
Overview
10
10
years of professional experience
Work History
Café Supervisor
Maybourne Beverly Hills Hotel
03.2022 - 09.2022
- Assist with monitoring servers, runners, and bartenders' productivity by providing useful feedback and training.
- Implemented and enforce systems, procedures, and policies with staff to provide Forbes Standards.
- Handling customer issues that might escalate and require a supervisor for management.
- Held and documented daily pre-shift meetings to ensure staff are aware of any upcoming events or guests that we need to be aware of.
Lead Order Taker- Supervisor
Peninsula Beverly Hills Hotel
01.2020 - 01.2022
- Meet with manager during shift to anticipate incoming guests and special requests.
- Articulate all food preorders to servers and cooks to ensure on time delivery.
- Continue to lead other order takers in tasks, while keeping them informed in pertinent information.
- Print all reports and complete any paperwork accordingly for the end of shift.
Order Taker
Peninsula Beverly Hills Hotel
08.2017 - 01.2020
- Followed established script to encourage up-selling in In Room Dining.
- Articulate and repeat each order to the guest's request by using guest's name by title.
- Efficiently handle multiple incoming calls at once during peak hours.
- Print all reports and complete any paperwork accordingly for the end of shift.
Pastry Cook
Peninsula Beverly Hills Hotel
09.2016 - 08.2017
- Meet with the Executive Chef to review assignments, anticipated business levels, and any information pertinent to the work week.
- Established priority items for the day, so that we are prepared for the week to come.
- Strictly abided by the state sanitation and health regulations, including the hotel requirements.
- Inspected kitchen with baking equipment for safety and cleanliness daily.
Pastry Chef
Major Dough SOHO
03.2015 - 09.2016
- Scaled and prepared baking goods, while baking an assortment of bagels.
- Conducted a daily and weekly inventory of what was on stock in order to replenish as needed.
- Supervised and managed efforts of a minimum of 5 bakers to produce high-quality pastries or breads.
- Inspected kitchen with baking equipment for safety and cleanliness daily.
Bakery Manager
Sans Bakery
02.2014 - 03.2015
- Organized orders for baking schedule, to provide freshest quality of goods.
- Managed baking staff by organizing products based on what was purchased by client.
- Ensured that every item was consistent to what the owner entailed to the product.
- Conducted a daily and weekly inventory of stock.
Baker
Sans Bakery
05.2013 - 02.2014
- Baked variety of pastries that were packaged and prepared for delivery.
- Organized ingredients while assisting other bakers to maintain a clean and organized kitchen.
- Delivered all finished products to retail stores or customers.
Pastry Chef
Vic & Anthony's Steakhouse-NYC
08.2012 - 05.2013
- Gathered ingredients to bake, while multitasking a wide variety of desserts, and bread items.
- Ensured that pastry equipment meets health and safety regulations.
- Prepared ingredients by weighing while operating manual equipment to bake based on business.
Education
Trade School - Classic Pastry Arts
International Culinary Center of New York
New York, NY01.2012
High School Diploma -
EBC High School for Public Services- Bushwick
Brooklyn, NY01.2009
Skills
- Coffee shop operations
- Staff training and development
- Health and safety regulations
- Food safety compliance
Timeline
Café Supervisor
Maybourne Beverly Hills Hotel
03.2022 - 09.2022
Lead Order Taker- Supervisor
Peninsula Beverly Hills Hotel
01.2020 - 01.2022
Order Taker
Peninsula Beverly Hills Hotel
08.2017 - 01.2020
Pastry Cook
Peninsula Beverly Hills Hotel
09.2016 - 08.2017
Pastry Chef
Major Dough SOHO
03.2015 - 09.2016
Bakery Manager
Sans Bakery
02.2014 - 03.2015
Baker
Sans Bakery
05.2013 - 02.2014
Pastry Chef
Vic & Anthony's Steakhouse-NYC
08.2012 - 05.2013
High School Diploma -
EBC High School for Public Services- Bushwick
Trade School - Classic Pastry Arts
International Culinary Center of New York
Similar Profiles
Jonathan TufinoJonathan Tufino
Hospitality Environmental Services Associate at The Maybourne Beverly HillsHospitality Environmental Services Associate at The Maybourne Beverly Hills
Carlos JacintoCarlos Jacinto
IT Manager at Maybourne Beverly HillsIT Manager at Maybourne Beverly Hills
Anet SerpaAnet Serpa
Front Desk Supervisor at The Maybourne Beverly HillsFront Desk Supervisor at The Maybourne Beverly Hills