Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaslyn Baiza

Newark,CA

Summary

Reliable Key Carrier Supervisor known for high productivity and efficient completion of tasks. Skilled in inventory management, loss prevention strategies, and customer service, ensuring smooth store operations. Excels at communication, problem-solving, and leadership, which contribute to creating positive work environments and achieving business objectives. Proficient in orchestrating team dynamics to optimize productivity and engagement.

Overview

9
9
years of professional experience

Work History

Key Carrier Supervisor

HomeGoods, TJX Companies
Fremont, CA
09.2021 - Current
  • Facilitated customer product selection, pricing inquiries, and return exchanges to improve service efficiency.
  • Executed opening and closing procedures according to manager guidelines for operational compliance.
  • Resolved customer issues professionally, contributing to high satisfaction levels.
  • Coordinated floor moves and merchandising while monitoring stock levels for popular items.
  • Collaborated with management to identify essential tasks and delegate responsibilities effectively.
  • Partnered with store leadership to understand management processes and reporting systems.
  • Developed and implemented operational policies to enhance workflow efficiency and accuracy.
  • Monitored employee productivity regularly to pinpoint areas for improvement.

Sales Specialist and Lead Cashier

Victoria's Secret
Newark, CA
09.2018 - 09.2021
  • Consistently exceeded sales targets through effective consultative selling techniques.
  • Developed strong understanding of sales processes, from prospecting to closing.
  • Communicated features, benefits, and value propositions effectively to customers.
  • Built rapport and established long-term relationships with clients.
  • Identified customer needs and recommended tailored solutions.
  • Negotiated pricing, terms, and conditions to maximize profitability.
  • Handled objections skillfully, converting them into opportunities for growth.
  • Utilized CRM software to track leads and manage customer interactions.

Sales Associate

Toys R Us
San Diego, USA
10.2016 - 02.2017
  • Provided expert consultation to customers, recommending suitable toys based on preferences.
  • Supported team members with cash register operations and product labeling as needed.
  • Assisted in unloading merchandise and maintaining cleanliness of store environment.

Education

Bachelor's Degree - International Relations

San Francisco State University
San Francisco, CA
05-2023

High School Diploma -

Samuel F. B. Morse High School
San Diego, CA
06.2017

Skills

  • Sales and customer service expertise
  • Negotiation and objection resolution
  • Time management and multitasking
  • Team leadership and collaboration
  • Problem-solving and adaptability
  • Communication and interpersonal skills
  • Technology proficiency and POS systems
  • Customer relationship management
  • Attention to detail and accuracy
  • Confidentiality and professionalism
  • Proficient in Microsoft Excel

References

References available upon request.

Timeline

Key Carrier Supervisor

HomeGoods, TJX Companies
09.2021 - Current

Sales Specialist and Lead Cashier

Victoria's Secret
09.2018 - 09.2021

Sales Associate

Toys R Us
10.2016 - 02.2017

Bachelor's Degree - International Relations

San Francisco State University

High School Diploma -

Samuel F. B. Morse High School

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