Jaslyn Roberson
Chattanooga,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
Chattanooga, TN
10.2023 - Current
- Labeled containers correctly for product identification purposes.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Used pallet jacks to move items to and from warehouse locations.
- Processed returned items, including verifying condition and accuracy of product information.
- Adhered to company policies regarding returns and exchanges.
- Reported any fraudulent activities associated with customer returns to management.
- Provided feedback to management regarding process improvements for handling customer returns.
- Inspected returned items to identify damage or defects, documenting information in database.
- Cleaned and disposed of boxes and packing material to maintain general housekeeping.
- Attached identifying tags to track returned items and put back into stock.
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
Americus, GA
06.2021 - 08.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided leadership and direction to restaurant employees.
- Assisted in recruiting, training, and scheduling staff members.
- Ensured compliance with health and safety regulations.
- Supervised food preparation, ordering of supplies, and inventory control.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Resolved customer complaints in a timely manner.
- Managed cash register operations including deposits and reconciling discrepancies.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Coordinated catering services for special occasions or corporate events.
- Took immediate responsibility for issues and found effective solutions for swift resolution.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Explained goals and expectations required of trainees.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Machine Operator
TSG Resolute
Americus, GA
05.2016 - 06.2021
- Set up and operate machine tools to produce precision parts and instruments.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Collaborate with other departments when necessary for successful completion of projects.
- Prepared machine for production processes by equipping with required tools and parts.
Education
High School Diploma -
East Paulding High School
Dallas, GA06-2009
Skills
- Inventory Counting
- Assembly and Production
- Shipping and Receiving
- Freight Labeling
- Performance Evaluations
- Interpersonal and Written Communication
- Shift Management
- Guest Relations
- Employee Retention
- POS System Knowledge
- Training and Mentoring
- Customer Assistance
- Restaurant Operations
- Opening and Closing Procedures
Timeline
Warehouse Associate
Amazon
10.2023 - Current
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
06.2021 - 08.2023
Machine Operator
TSG Resolute
05.2016 - 06.2021
High School Diploma -
East Paulding High School