Jaslyn Shook
Maysville,WV
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
3
3
years of professional experience
Work History
Food Server
3rd Base Bar & Grill
Petersburg, WV
06.2022 - Current
- Greeted guests in a friendly and welcoming manner.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Followed proper cash handling procedures when accepting payments from customers.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
Shift Manager
Dairy Queen Grill & Chill
Petersburg, WV
06.2021 - 06.2022
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Education
High School Diploma -
Petersburg High School
Petersburg, WV05-2023
Some College (No Degree) - Social Work
Shepherd University
Shepherdstown, WVSkills
- Supply Restocking
- Food handling
- Guest Relations
- Quality Control
- Professional Attitude
- Conflict Resolution
Timeline
Food Server
3rd Base Bar & Grill
06.2022 - Current
Shift Manager
Dairy Queen Grill & Chill
06.2021 - 06.2022
High School Diploma -
Petersburg High School
Some College (No Degree) - Social Work
Shepherd University
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