Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaslyn Shook

Maysville

Summary

Highly adaptable assistant experienced in fast-paced, changing environments with discerning customers and high standards. Possesses sharp memorization skills and outstanding teamwork abilities. Enthusiastic team member who has successfully managed multiple responsibilities across various domains, utilizing strong organizational and problem-solving skills to enhance efficiency. Deep understanding of effective team collaboration and the ability to adapt to dynamic environments. Eager to secure an internship position to contribute to the team's success in achieving set goals.

Overview

4
4
years of professional experience

Work History

Solutions Generalist

Petco
09.2024 - Current
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Delivered high-quality work consistently, exceeding performance objectives regularly.
  • Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and additional duties.
  • Educated pet owners on proper animal care practices, contributing to healthier pets and stronger owner-animal bonds.

Food Server

3rd Base Bar & Grill
06.2022 - 08.2024
  • Greeted guests in a friendly and welcoming manner
  • Took orders from customers accurately and delivered to kitchen staff promptly
  • Brought food and beverages to the table in a timely manner
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction
  • Checked on customers during their meal to ensure they were satisfied with their dining experience
  • Followed proper cash handling procedures when accepting payments from customers
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies

Shift Manager

Dairy Queen Grill & Chill
06.2021 - 06.2022
  • Developed and maintained positive working relationships with staff, customers, and vendors
  • Monitored store operations to ensure compliance with company policies and procedures
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques
  • Assisted in resolving escalated customer service issues in a timely manner
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines

Education

High School Diploma -

Petersburg High School
Petersburg, WV
05.2023

Some College (No Degree) - Social Work

Shepherd University
Shepherdstown, WV

Skills

  • Supply inventory management
  • Safe food handling
  • Guest Relations
  • Quality Control
  • Professional Attitude
  • Conflict Resolution
  • Thorough quality assurance
  • Work Planning and Prioritization

Languages

English
Native or Bilingual

Timeline

Solutions Generalist

Petco
09.2024 - Current

Food Server

3rd Base Bar & Grill
06.2022 - 08.2024

Shift Manager

Dairy Queen Grill & Chill
06.2021 - 06.2022

High School Diploma -

Petersburg High School

Some College (No Degree) - Social Work

Shepherd University
Jaslyn Shook