Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Open To Work
Verified
This profile is verified using an email address.
Hi, I’m

Jasmair McClelland

Lauderdale,MS
Jasmair McClelland

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Customer Service RepresentativeSales RepWendy's Carlisle Corp Youth Excitement TeamHighland Park Dentzel Carousel

Work Type

Full Time

Location Preference

On-Site
Location: Lauderdale, MS, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Experience different things like jobs to see what's my suit and how it will feel in the world after I graduate. As I experience college now, it's fun, I really do enjoy myself but as I go, I still gety work turn in and I check up on my teachers to see what can I do to get a grade I want or how can I earn my better grade.

Overview

11
years of professional experience
1
Certification

Work History

IQor
Meridian , MS

Customer Service Representative
06.2021 - 01.2022

Job overview

  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered constant flow of customer calls with minimal wait times.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Responded to customer requests for products, services and company information.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Recommended products to customers, thoroughly explaining details.
  • Provided information regarding charge accounts and loyalty programs.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Improved overall efficiency Number% by anticipating needs and providing outstanding support.
  • Recorded actions taken, issues resolved and Type information to effectively manage customer accounts.

Mid-South Waffle House
Meridian, MS

Sales Rep
01.2016 - 05.2021

Job overview

  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Cold-called leads and closed large number of new sales over several months.

Jasmair McClelland
39301, MS

Wendy's Carlisle Corp
06.2014 - 09.2014

Job overview

My job was to take orders in the drive thru on Weekends and to take orders on front cash on weekdays.

Jasmair McClelland
39301, MS

Youth Excitement Team
05.2013 - 08.2013

Job overview

My position was a summer worker. I was helping the kids to get ready for the fall semester school. We would take them out like to the movies or outside to play games. 

Jasmair McClelland
39301, MS

Highland Park Dentzel Carousel
03.2011 - 01.2012

Job overview

My position was customer service. I had to make sure the party and the family was running smoothly and I had to make sure that the carousel was running and that the little kids get his or her cotton candy or popcorn. 

Education

Meridian Community College

Associate Degree

Meridian High School

High School Diploma
2013

Skills

I am a fast Learner

Get my work and everything else in on time

I can type fast

I love kids

I am a people's person

I love to Smile

I'm still in school

I don't let no one come between me and my work

I motivate myself every morning

Affiliations

In high school I was affiliated with an organization call Nu Delta Zeta Archonettes. My freshmen year I and others came up with a group call Go G.E.T.T.A.S. My freshmen year I was also in the MCC Gospel Choir as well and I'm currently still in it. And now my second year I am a member and on the Relay For Life Committee.

Certification

I have been certified for First Aid and CPR

Timeline

Customer Service Representative

IQor
06.2021 - 01.2022

Sales Rep

Mid-South Waffle House
01.2016 - 05.2021

Wendy's Carlisle Corp

Jasmair McClelland
06.2014 - 09.2014

Youth Excitement Team

Jasmair McClelland
05.2013 - 08.2013

Highland Park Dentzel Carousel

Jasmair McClelland
03.2011 - 01.2012

Meridian Community College

Associate Degree

Meridian High School

High School Diploma

Similar Profiles

CREATE PROFILE