Jasmary Mejia
Brockton,MA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Program Manager - Clinical Operations
Empatica
Boston, MA
03.2023 - 01.2024
- Developed and maintained logistics workflows, procedures and reports.
- Leveraged project management processes and tools to define and execute projects.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
District Practice Manager
Carbon Health
Boston, MA
01.2022 - 03.2023
- Managed clinic budgets, reducing unnecessary expenses and allocating funds for necessary improvements.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
- Created reports, presentations and other materials for executive staff.
Practice Manager II
APDerm
Norwood, MA
08.2020 - 01.2022
- Implemented new electronic health record system, leading to increased efficiency in patient data management.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- 50+ direct reports; supervisor level as well as clinical and clerical staff
Practice Manager
Beth Israel Deaconess Healthcare
Sharon, MA
07.2017 - 08.2020
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Facilitated communication between medical staff members to maintain a cohesive team focused on providing exceptional patient care.
- Prepare work schedules and assignments to meet operational needs
- Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.
- Coordinates with appropriate departments or vendors to maintain the physical integrity and safety of the practice, including cleanliness and availability of supplies.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
Clinical Support Supervisor II - Visual Services
Harvard Vanguard Medical Associates
Boston, MA
07.2012 - 06.2017
- Supervise Visual Services Medical Administrative Staff
- Enhanced patient care by effectively managing clinical support staff and streamlining daily operations.
- Reduced wait times for patients by efficiently coordinating schedules and appointments among clinicians.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Bachelor's Degree in Business Administration -
Curry College
Milton, MASkills
- Healthcare Management
- Multi-site experience
- Partnership Development
- Operations Management
- Customer Service
- Personnel Management
- P&L Management
- Budget management
- Strategic development
- Project Management
- Event Planning and Execution
- Team Development
Timeline
Program Manager - Clinical Operations
Empatica
03.2023 - 01.2024
District Practice Manager
Carbon Health
01.2022 - 03.2023
Practice Manager II
APDerm
08.2020 - 01.2022
Practice Manager
Beth Israel Deaconess Healthcare
07.2017 - 08.2020
Clinical Support Supervisor II - Visual Services
Harvard Vanguard Medical Associates
07.2012 - 06.2017
Bachelor's Degree in Business Administration -
Curry College