Jasmeen Nijjar
Summary
Highly motivated and recent graduate with a Bachelor of Arts in Psychology seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Family Service Worker
Creative Child Care
07.2022 - Current
- Provided comprehensive support to families facing challenges, including finding housing, managing finances, and securing employment.
- Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
- Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
- Ensured compliance with state regulations by maintaining accurate documentation and timely reporting for all cases managed.
- Maintained confidential records and documentation in Case Management database.
- Documented data and completed accurate updates to case records.
Sales Associate
Kohls
03.2022 - 07.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Delivered exceptional customer service by assisting with Kohl's Charge payments, processing transactions, and facilitating returns and exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front-End Cashier, Jewelry Associate, Sales-Floor Associate, Back-room Associate
TJMaxx
02.2017 - 03.2020
- Provided exceptional customer service by efficiently processing transactions, handling returns, and resolving customer inquiries.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
Education
Bachelor of Arts - Psychology
California State University
Hayward, Ca05.2021
Skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Proficient with Case Management Software
- Bilingual (English, Punjabi)
- Strong time management and organizational skills
- Ability to work independently and as part of a team
Timeline
Family Service Worker
Creative Child Care
07.2022 - Current
Sales Associate
Kohls
03.2022 - 07.2023
Front-End Cashier, Jewelry Associate, Sales-Floor Associate, Back-room Associate
TJMaxx
02.2017 - 03.2020
Bachelor of Arts - Psychology
California State University
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