Jasmel Griffin
Brooklyn,NY
Summary
Proven Sales Associate at Target, adept in upselling and customer service, enhanced shopping experiences through expert needs assessment and problem-solving. Achieved customer loyalty and retention, excelling in inventory control and conflict resolution. Demonstrated multi-tasking strength in high-stress environments, driving sales and business development.
Overview
5
5
years of professional experience
Work History
Sales Associate
Target
11.2019 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Manhattan Center For Science & Mathematics
New York, NY06.2019
Skills
- Upselling
- Promotional support
- Inventory Control
- Business Development
- Product Sales
- Customer Needs Assessment
- Payment Processing
- Sales Development
- Goal-Oriented
- Customer Service
- Stocking and Receiving
- Cash Handling Accuracy
- Complex Problem-Solving
- Inventory Tracking
- Conflict Resolution
- Multi-tasking strength
- Merchandising knowledge
- Cash Handling
- Flexible Schedule
- Problem-Solving
- Listening Skills
Languages
English
Native or Bilingual
Timeline
Sales Associate
Target
11.2019 - Current
Manhattan Center For Science & Mathematics