Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Post Office Mail Clerk
United States Post Office
Greensboro, North Carolina
08.2025 - Current
Delivered excellent customer service by assisting clients with transactions, packaging tracking, and resolving complaints.
Managed documentation, sorted and distributed mail, and ensured compliance with USPS policies.
Handled confidential information with accuracy and discretion, while maintaining detailed records.
Operated digital systems for inventory, point of sale, and tracking to process requests efficiently.
Collaborated with team members and management to meet tight deadlines and service goals.
Owner/Operator
Self-Employed
Elizabeth, New Jersey
05.2019 - 08.2021
Developed marketing strategies to increase brand visibility and attract new clients.
Oversaw financial management, including budgeting and expense tracking for sustainability.
Coordinated customer service efforts to maintain high levels of client satisfaction.
Implemented inventory control systems to streamline supply chain processes effectively.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Education
High School Diploma -
Bryant High School
Alexandria, VA
02-2014
Skills
Mail sorting
Documentation management
Customer transactions
Inventory tracking
Compliance procedures
Customer relationship management
Marketing strategy
Service quality assurance
Accomplishments
Founded and operated a small business during the COVID-19 pandemic.