Jasmere Johnson
The Bronx,NY
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
7
7
years of professional experience
Work History
Seasonal Maintenance Associate
NYC Department Of Parks And Recreation
11.2022 - 06.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
Customer Service Receptionist
Planet Fitness Gym
01.2020 - 11.2022
- Promoted available products and services to customers during service, account management, and order calls.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
Caretaker J
NYC Housing Authority
12.2019 - 07.2020
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Clerical Assistant Volunteer
Jacobi Hospital
03.2016 - 03.2017
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
GED -
University of The State of New York Education
New York, NY01.2020
Skills
- Management Support
- Cash Handling
- Data Entry
- Preparing Reports
Timeline
Seasonal Maintenance Associate
NYC Department Of Parks And Recreation
11.2022 - 06.2023
Customer Service Receptionist
Planet Fitness Gym
01.2020 - 11.2022
Caretaker J
NYC Housing Authority
12.2019 - 07.2020
Clerical Assistant Volunteer
Jacobi Hospital
03.2016 - 03.2017
GED -
University of The State of New York Education