Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Jasmin Alcazar

Oakland,CA

Summary

Dynamic professional with a proven track record at Brighter Beginnings, adept in database management and bilingual communication. Excelled in client engagement, significantly enhancing client satisfaction through effective coordination and emotional intelligence. Leveraged strong organizational skills to streamline processes, demonstrating a commitment to excellence and a capacity for multitasking in fast-paced environments.

Overview

1
1
Certification

Work History

Enrollment Assistant

Brighter Beginnings
  • Guided clients through program enrollment process while delivering vital administrative support.
  • Oversee management of multi-layered event calendars.
  • Update and manage client records with accuracy.
  • Facilitated event planning and community contributions.
  • Maintained superior levels of client satisfaction.
  • Prepared correspondence, including letters of acceptance, denial, or withdrawal from programs.

Leasing Agent

Lord Tennyson
  • Strengthened problem-solving skills through addressing resident inquiries.
  • Ensured accurate record-keeping using OneSite.
  • Delivered consistent high-quality experiences to both existing and potential residents.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Managed multiple projects simultaneously while meeting deadlines.

Agent

New York Life
  • Developed customized solutions aligning with client requirements.
  • Monitored policy renewals and contacted clients to discuss renewal options and changes.
  • Utilized CRM systems to track client interactions and progress.
  • Organized and participated in networking events to expand professional contacts.
  • Advised customers on the best options available, taking into consideration their individual circumstances.

Education

High School Diploma -

Oakland Unity High School
Oakland
06-2014

Skills

  • Strong organization
  • Verbal and written communication
  • Emotional intelligence
  • Bilingual Communication Skills in English and Spanish
  • Multitasking capacity
  • Client Engagement
  • Appointment Coordination
  • Database Management

Accomplishments

  • Recognition for meeting/exceeding monthly and yearly goals
  • Volunteer work with charities and churches

Certification

Property & Casualty, Life, Accident, & Health License #4032385

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Enrollment Assistant

Brighter Beginnings

Leasing Agent

Lord Tennyson

Agent

New York Life

High School Diploma -

Oakland Unity High School

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Jasmin Alcazar