Jasmin A Marrero
Whittier
Summary
Energetic Food Server with over 10 years of experience in a range of customer-oriented service roles. Extensive knowledge on Beer and Wine. Strong ability to troubleshoot and problem-solve in fast paced and high-volume environments. Seasoned leader and decision maker equipped with the finesse to effectively communicate with a variety of client and personality types. Seeking to apply professional background with a team that values a guest-driven approach to hospitality work.
Overview
14
14
years of professional experience
Work History
California Certified RFA Parent
01.2022 - Current
- Red cross certified
- Temporary Care: temporary arrangement, with the goal of reuniting the child with their biological family or finding a permanent placement, like adoption.
- Safety and Stability: provide a secure and supportive home for children who have experienced trauma, neglect, or abuse.
- Support and Advocacy: work closely with social workers and other professionals to ensure the child's needs are met and to support the child's well-being.
- Varying Needs: care for children with a range of needs, including those with behavioral or mental health challenges, or children who are part of sibling groups.
- Commitment and Patience: a significant commitment of time, energy, and resources, as well as patience and understanding.
- Licensing and Training: licensed by the state or local agency and complete training to learn how to care for foster children.
- Financial Support: receive a monthly payment to help cover the child's expenses, such as food, clothing, and shelter.
- Impact on Children's Lives: playing a crucial role in shaping the lives of children, helping them heal from past trauma and build a brighter future.
Waitress
Mimis Café
01.2018 - 01.2021
- Opener/Closer
- Shift lead
- Food Runner, helping servers run food on time in a busy atmosphere
- Banquet Server, able to singly serve and handle large groups and parties in a timely manner, paying attention to precise details
- Manager: Katie (909).717.1664
Server/Bartender
The Bottle Room
02.2016 - 02.2019
- Key holder, preparing bar and front of the house for opening, accepting, signing, and writing out checks or incoming shipments
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Extensive Beer and Wine knowledge.
- Helps patrons select food and beverages by presenting menu; offering Beer, Wine and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions in a High-Volume setting.
- Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
- Responds to additional patron requirements by inquiring of needs; observing dining process.
- Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Contributes to team effort by accomplishing related results as needed.
- Manager: Lee Bates- (562).639.7535
Server/Host/Take-Away
Outback Steak House
01.2012 - 12.2016
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take/serve orders and answer questions or make recommendations for other products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Promote dedication from customers
- Manager: Jeff (562)-743-1912
Education
High School -
Whittier High School
Whittier, CA01.2010
undefined
Rio Hondo College
08.2025
Permit - undefined
California State Food and Beverage Service Worker’s
08.2025
Permit - undefined
Responsible Beverage Service RBS
08.2025
Skills
- Highly organized and personable Server with over 10 years’ experience providing exceptional customer service in establishments ranging from casual cafés to fine-dining restaurants with High volume dining
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments
Timeline
California Certified RFA Parent
01.2022 - Current
Waitress
Mimis Café
01.2018 - 01.2021
Server/Bartender
The Bottle Room
02.2016 - 02.2019
Server/Host/Take-Away
Outback Steak House
01.2012 - 12.2016
undefined
Rio Hondo College
Permit - undefined
California State Food and Beverage Service Worker’s
Permit - undefined
Responsible Beverage Service RBS
High School -
Whittier High School
Similar Profiles
Colleen HayesColleen Hayes
Organic Certification Reviewer at California Certified Organic Farmers (CCOF)Organic Certification Reviewer at California Certified Organic Farmers (CCOF)
Kayla WuKayla Wu
Marketing Assistant at California Certified Farmers MarketMarketing Assistant at California Certified Farmers Market
Vladyslav MykhailenkoVladyslav Mykhailenko
Accounts Payable (Part-Time) at California Statewide Certified Development CorporaAccounts Payable (Part-Time) at California Statewide Certified Development Corpora
Gabby MaresGabby Mares
School Program Leader at Boys and Girls Club of Whittier and Pico RiveraSchool Program Leader at Boys and Girls Club of Whittier and Pico Rivera
Melyssa GonzalezMelyssa Gonzalez
Shift Leader/ Manager at McDonald'sShift Leader/ Manager at McDonald's