Jasmin Anderson
Augusta,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized Patient Service Representative with Number years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring Number years of relevant work experience to your team. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
13
13
years of professional experience
Work History
Health Care Assistant
Doctors Hospital
08.2020 - 08.2023
- Practice demonstrations to ensure that they will run smoothly
- Train demonstrators to present a company's products or services.
- Documented patient information and care activities in electronic health record.
- Streamlined administrative tasks such as scheduling appointments, managing inventory levels, and updating electronic health records systems efficiently.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
Clerical Assistant
Crawford Dentistry
09.2017 - 01.2019
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Reviewing insurance policy terms to determine whether a particular loss is covered by insurance
- Contacted customers to respond to inquiries
- Set up offices and put together all HR documentation for new staff members.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Edited and proofread documents for accuracy and completeness.
Production Supervisor
SMITH CONTRACTING
03.2010 - 11.2015
- Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems
- Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
- Prepare and submit budget estimates, progress reports, or cost tracking reports
- Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer
- Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
Education
Bachelor Of Social Science - Human Resources Development
Aiken Technical College
Graniteville, SCSkills
- Support Services
- Electronic Recordkeeping
- Emotional Intelligence
- Patient Safety
- Patient Assessments
- Attention to Detail
- Conducting intakes
- Health Education
- Clinical Documentation
- Patient relationship building
- Caregiver Relations
- Health Insurance Verification
Timeline
Health Care Assistant
Doctors Hospital
08.2020 - 08.2023
Clerical Assistant
Crawford Dentistry
09.2017 - 01.2019
Production Supervisor
SMITH CONTRACTING
03.2010 - 11.2015
Bachelor Of Social Science - Human Resources Development
Aiken Technical College