Jasmin Ball
Costa Mesa,CA
Summary
Dynamic Sales Leader with a proven track record at enhancing customer engagement and boosting sales through expert relationship management and consultative selling. Skilled in motivational leadership and sales coaching, I consistently achieve and surpass targets. Specialized in developing effective sales strategies and programs, leading to significant business development and revenue generation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Sales Leader
Mastronis Men's Suits
01.2017 - 07.2017
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Achieved sales metrics consistently by creating SMART goals based on available sales data.
- Established and oversaw collaborative relationships with independent sales representatives and market-specific dealers.
- Increased customer engagement to drive interest and boost sales opportunities.
- Developed multiple sales strategies to address range of project and customer types.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Leader, Key Holder
American Eagle Outfitters
02.2015 - 01.2016
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Achieved sales metrics consistently by creating SMART goals based on available sales data.
- Created annual performance-based sales plans organized by sub-markets to drive consistent financial and sales growth company-wide.
- Trained team members in successful strategies to meet operational and sales targets.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Increased retail space by [Number] square feet by improving gross profits by [Number]%.
- Promoted business' development by building and maintaining relationships with new clients.
- Submitted reports to senior management to aid in business decision-making and planning.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Lead Sales, Key Holder
Arnel Property Managment
01.2006 - 02.2007
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Administrative Assistant
Career Strategies, Inc
02.2002 - 05.2006
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
No Degree - English
Santa Monica Collage
Santa Monica, CANo Degree - Computers And Dance
Orange Coast Collage
Costa Mesa, CA08.2001
High School Diploma -
Edison High School
Huntington Beach, CA06.2000
Skills
- Motivational Leadership
- Consultative Selling
- Territory Management
- Pipeline Management
- Sales Coaching
- Employee Motivation
- Sales Presentations
- Data-driven decision-making
- Leads Prospecting
- Relationship Management
- Team Management
- Stockroom Management
- Merchandise flow
- Key Account Management
- Sales program creation
- Sales closing
- Sales pipeline development
- Upselling strategies
- Sales Planning
- Business Development
- Performance Management
- Relationship selling
- Closing Techniques
- Revenue Generation
- Lead Generation
Timeline
Sales Leader
Mastronis Men's Suits
01.2017 - 07.2017
Sales Leader, Key Holder
American Eagle Outfitters
02.2015 - 01.2016
Lead Sales, Key Holder
Arnel Property Managment
01.2006 - 02.2007
Administrative Assistant
Career Strategies, Inc
02.2002 - 05.2006
No Degree - English
Santa Monica Collage
No Degree - Computers And Dance
Orange Coast Collage
High School Diploma -
Edison High School