Jasmin Barbosa
Irving,TX
Summary
Adaptable with a quick-learning ability for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively.
I am a hardworking individual who possesses experience in working in-fast work places. Working taught me about the importance of networking, seeking business opportunities, and have been apart of the transformations.I also work for a family owned businesses as a car specialist.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Fragrance And Beauty Sales Associate
Macys Department Store
Irving, TX
09.2024 - Current
- Performed daily opening and closing procedures such as counting money in the register drawer or replenishing supplies in the fragrance area.
- Answered store and merchandise questions and led customers to wanted items.
- Processed returns and exchanges in accordance with company policies and procedures.
- Encourage customers to sign-up for the Macy’s credit card, I’d focus on the immediate 20% off first purchase, and exclusive discounts. I’d also highlight the ability to earn rewards points on every purchase and emphasize the easy, quick sign-up process with no annual fee. By showcasing these benefits, we can drive more sign-ups and increase sales
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Provided customer service and product knowledge to customers regarding fragrances.
- Greeted customers to determine wants or needs.
- Created marketing materials such as flyers, posters, brochures. to advertise fragrances.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Completed customer buying experience by processing credit and debit cards, cash and personal checks.
- Organized promotional activities for fragrances such as store events, sampling campaigns, and in-store displays.
- Provided helpful advice to customers about proper care for different types of fragrances.
- Resolved customer complaints professionally in a timely manner.
- Developed relationships with vendors to obtain new products or negotiate better prices and terms for existing products.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
- Utilized airbrush makeup technique for long-lasting coverage that resists fading from sweat or tears.
Tax Preparer and Receptionist
IRS
Irving, Texas
01.2024 - 04.2024
- Volunteer
- Certified
- Made appoiments for people on the phone
- Filed electronically through approved software programs.
- Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- File dependents accuarly
- Handle sensitive information such as social security,adress etc
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified potential deductions to minimize clients' tax liabilities.
- Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
- Educated clients on the implications of tax laws and their financial decisions.
- Maintained accurate records of all client transactions and filings.
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Call customers for a schdeule time and documents needed
- Computer skills
- Maintained accurate records of training courses completed by individuals.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Welcoming people
Generalist
Chick-fil-A
Irving
01.2022 - 07.2024
- Ensured that all food was properly packaged prior to delivery according to health standards.
- Delivered accurate orders in a timely fashion according to established procedures.
- Followed company safety protocols
- Verified accuracy of orders before leaving the restaurant.
- Collected money, provided change and recorded transactions on receipts.
- Responded promptly and politely to customer complaints or inquiries concerning deliveries.
- Greeted customers upon arrival and answered any questions about menu items or services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Nimitz High School
Irving06-2024
Skills
- Spanish (fluent)
- English (fluent
- Technical skills
- Cash reconciliation
- Teamwork and collaboration
- Multitasking Abilities
- Planning
- Inventory tracking
- Product restocking
- Workplace organization
- Customer service
- Leadership
- Goal-oriented mindset
- Training & Development
- Communication skills
Timeline
Fragrance And Beauty Sales Associate
Macys Department Store
09.2024 - Current
Tax Preparer and Receptionist
IRS
01.2024 - 04.2024
Generalist
Chick-fil-A
01.2022 - 07.2024
High School Diploma -
Nimitz High School