Jasmin Bertrand
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
GYM RECEPTIONIST
Miami Dade College Kendall campus
01.2022 - 03.2023
- Scheduled personal training sessions and maintained and updated appointment calendars
- Operated telephone switchboard to provide information, take messages and forward calls
- Resolved customer complaints and made necessary updates to customers' accounts
- Cleaned and sterilized gym equipment multiple times throughout the shift to decrease the number of harmful bacteria
- Collected payments, renewed memberships, and resolved billing issues
- Welcomed members and visitors to the gym and provided accurate information concerning available programs and activities
- Updated databases and spreadsheets to promote access to information
Education
Associate of Arts - Nutrition
Miami Dade College
Miami, FL04.2024
Skills
- Adaptability
- Problem-solving
- Teamwork
- Time management
- Customer Service-Oriented
- Courteous and Professional
- Microsoft Office
- Scheduling
- Multitasking and Prioritization
- Administrative Support
- Attention to Detail
Certification
- Certified in QuickBooks - 04/2019
- Certified in Word - 02/2021
- Certified in Excel - 03/2021
- Certified in PowerPoint - 04/2021
Languages
- English
- Spanish
Timeline
GYM RECEPTIONIST
Miami Dade College Kendall campus
01.2022 - 03.2023
Associate of Arts - Nutrition
Miami Dade College
- Certified in QuickBooks - 04/2019
- Certified in Word - 02/2021
- Certified in Excel - 03/2021
- Certified in PowerPoint - 04/2021
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