Jasmin Bundrage

Work History

Circle K

03.2025 - 10.2025

Assisted customers with inquiries and product information, ensuring accurate and timely responses.
Processed customer orders and returns, maintaining a high level of accuracy in transactions.
Utilized CRM software to track customer interactions and resolve issues efficiently.
Collaborated with team members to enhance service delivery and improve customer satisfaction.
Handled escalated complaints, employing problem-solving skills to achieve satisfactory resolutions.
Supported training initiatives for new staff by sharing best practices in customer interaction.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Wendys Restaurant

10.2023 - 11.2024

Prepared and served food items following safety and quality standards.
Operated kitchen equipment efficiently, maintaining cleanliness and organization.
Assisted customers with orders, ensuring a positive dining experience.
Collaborated with team members to meet peak service demands effectively.
Followed health regulations and company policies to ensure food safety compliance.
Trained new crew members on operational procedures and customer service standards.
Resolved customer inquiries promptly, enhancing overall satisfaction ratings.
Worked well with teammates and accepted coaching from management team.

McDonald's Restaurant

04.2023 - 09.2023

Maintained inventory levels, restocking supplies as needed during shifts.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Collaborated with team members to complete orders.
Greeted customers at drive-thru and took food orders.
Improved customer satisfaction by consistently providing friendly and efficient service.
Operated register to process payments and collect cash payment for order totals.
Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Used proper techniques to prepare food and ingredients.

Burger King

06.2022 - 01.2023

Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Increased overall efficiency by promptly restocking supplies as required during shifts.
Checked and restocked utensils and condiments in appropriate locations for guests.
Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
Became familiar with products to answer questions and make suggestions.