Jasmin Cardenas
Whiteville,NC
Summary
Hardworking healthcare professional with knowledge, responsibility, efficient skills & good work ethic. Self motivated with a passion of growth ready to attempt a new challenge every day to be successful. Engaging and compassionate, with genuine interest in patient care and well-being. Possessed of knowledge in medical terminology and patient interaction, along with essential hard skills in basic clinical procedures and administrative tasks. Ability to multitask and adapt quickly in a fast paced environment to ensure satisfaction and have tasks completed in a timely manner. I operate well independently and in teamwork. I'm fluent in spanish and english therefore willing to cooperate with translating to patients. I'm also flexible and willing to do extra hours if necessary. Dedicated to positively impacting patient experiences and supporting healthcare professionals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ADMIN/CLINICAL ASSISTANT
NORTH WHITEVILLE URGENT CARE
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted patients with basic care needs.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
- Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
- Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
- Completed EKGs and other tests based on patient presentation in office.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Prepared lab specimens for diagnostic evaluation.
- Provided lab results to patient with a brief explanation and accurate information.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated procedural information to facilitate understanding between doctors and patients.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Facilitated seamless communication between patients and healthcare providers through proficient interpretation services for non-English speakers.
Phlebotomist
Mcleod Seacoast hospital
06.2021 - 10.2023
- Performed phlebotomy clinicals (2021)
- Successfully performed different venipuncture methods including capillaries from patients of all ages & skill levels in a timely manner
- Calmly handled difficult or challenging situations such as hardsticks & combative patients
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles & biohazardous materials
- Universal precautions at all times
- Efficiently managed multiple tasks simultaneously while maintaining attention to detail
- Collected swabs for FLU/COVID/MRSA
- Translated to patients for the doctors & healthcare workers
- Answered phone calls, faxed results & assisted with the pneumatic tube system
- Including receiving & logging in specimens
- Ordered tests for bloodwork
Education
Phlebotomy -
Southeastern Community College
Chadbourn, North Carolina05.2021
High School Diploma -
Whiteville high school
Whiteville, NC05.2020
Skills
- Bilingual/Interpreter services
- Phlebotomy
- Patient identification
- Proper specimen labeling
- Good venipuncture/capillary techniques
- Software proficiency
- Proficient with Epic/Cerner/Athena/Aledade
- Time Management
- Medical terminology knowledge
- Organized skills
- Patience/Respectful
- Good communication skills
- Procedure preparations
- Verbal/Written communication
- Patient's vital signs
- Document filing
- Supply restocking
- Medical office administration
- Patient triage
- Prioritizing stat orders
- Preparing specimens and samples
- Team management
- Medical equipment operation
- EKG set up and monitoring
- Analytical decision-making skills
- Specimens collection and processing
- Critical thinking skills and problem solving
- HIPAA guidelines
- Payment collection
- Appointment management
- Reminder calls
- Documentation
- Outpatient care
- Medical office procedures
- Patient callbacks
- Insurance verifications
- Pre-authorizations for imaging services
- Patient Registration
- Multitasking Abilities
- Effective communication
- Scheduling patients
Certification
Certified Phlebotomy Technician (ASCP)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
ADMIN/CLINICAL ASSISTANT
NORTH WHITEVILLE URGENT CARE
11.2023 - Current
Phlebotomist
Mcleod Seacoast hospital
06.2021 - 10.2023
High School Diploma -
Whiteville high school
Phlebotomy -
Southeastern Community College
Similar Profiles
Kari AvantKari Avant
Radiologic Technologist at North Whiteville Urgent CareRadiologic Technologist at North Whiteville Urgent Care
STEPHANIE CASTREJONSTEPHANIE CASTREJON
LPN at Wilson Senior CareLPN at Wilson Senior Care
Anais PlouffeAnais Plouffe
Certified Medical Assistant at Makana North Shore Urgent CareCertified Medical Assistant at Makana North Shore Urgent Care
Bella RogersBella Rogers
First Grade Teacher at Whiteville City SchoolsFirst Grade Teacher at Whiteville City Schools
Jennifer DuncanJennifer Duncan
Certified Clinical Hemodialysis Technician at Fresenius Medical Care Holdings Inc.Certified Clinical Hemodialysis Technician at Fresenius Medical Care Holdings Inc.