Accomplished Medical Assistant with expertise in electronic health records management and patient scheduling at TMMC. Demonstrated exceptional problem-solving and communication skills, enhancing patient care and operational efficiency. Proficient in phlebotomy and HIPAA compliance, consistently delivering high-quality service. Fluent in Spanish, ensuring effective patient interactions and support in diverse healthcare settings.
Acquired operational knowledge of front office procedures and patient check-in processes.
Shadowed receptionist to verify patient demographics and distribute necessary waiver forms.
Developed skills in phone communication and addressing patient needs effectively.
Learned HIPAA compliance protocols to ensure patient confidentiality is maintained.
Gained hands-on experience by shadowing back office Medical Assistant during patient services.