Bilingual (English/Spanish) retail professional with 5 years of experience delivering excellent customer service in fast paced environments. Skilled in upselling, cash handling, store operations and key holder responsibilities. Known for strong communication skills, a welcoming attitude and consistently creating positive experiences that drive repeat business.
Provided guests with a warm, hospitable environment, ensuring my guests needs were met to deliver a memorable experience and encourage return visits.
Performed Key holder duties along with cashiering, Upselling Products accompany of a Commission based rate, Money handling, and maintaining stores cleanliness and organization.
Assisted customers with inquiries, directed them to essential services, processed returns and exchanges, and maintaining product organization.
Along I handled money services, including money orders, bill payments, money transfers, and lottery transactions with accuracy.