Jasmin Daniels

• Reduced order errors by 20% through improved communication and quality checks.
• Increased sales by upselling and promoting seasonal products.
• Streamlined training processes, reducing onboarding time by 30%, and improving team productivity.
• Key Achievements: Improved workflow efficiency through process documentation and staff coaching. Consistently exceeded service benchmarks, achieving a 95%+ customer satisfaction rating.

• Ensured data integrity for federal contracts, adhering to FAR/DFARS compliance standards.
• Entered, validated, and updated large datasets across government systems, reducing errors through quality control.
• Streamlined data workflow using Microsoft Office, specialized software, and cloud platforms, cutting processing times by 20%.
• Contributed to training materials, improving onboarding efficiency for new employees.
• Key Achievements : Achieved and maintained a 99% accuracy rate in all submissions. Supported multimillion-dollar federal contract documentation.

• Supervised front-end operations and ensured over 98% accuracy in transaction processing, aligning with compliance and audit standards.
• Trained and onboarded new employees, standardizing workflows, and reducing errors by 25%.
• Optimized staff scheduling and task delegation, improving workflow efficiency during high-volume hours.
• Managed customer escalations and implemented resolution protocols, maintaining a 95%+ satisfaction rate.

Key Achievements:

Elevated data accuracy standards through workflow audits and validation.

Developed staff training materials that streamlined onboarding and reduced repetitive errors.

• Delivered accurate, high-quality service, contributing to a 92% customer satisfaction rating.
• Coordinated with team members to optimize workflows, reducing service delays during peak hours.
• Supported compliance with operational and safety audits, consistently achieving high scores.
• Ensured accuracy in order entry and reporting, preventing errors that could affect customer service metrics.

Key Achievements:
✔ Recognized for operational consistency and adherence to compliance standards.
✔ Assisted in team training, reinforcing standardized procedures.

• Processed high-volume transactions with accuracy and speed, minimizing errors, and ensuring compliance with daily reconciliation reports.
• Built strong customer relationships through effective communication and problem resolution.
• Supported operational compliance by adhering to company policies, safety protocols, and workflow standards.

Key Achievements: Consistently met and exceeded service benchmarks during peak traffic.
Developed adaptability by working across multiple functional areas (register, kitchen, front of house).