Jasmin De Loera
Anaheim,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Receptionist Assistant
Santa Ana Insurance Agency
01.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Retail Sales Associate
Bubba Gump Shrimp
06.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
Sales Associate
Pacsun Retail Store
05.2017 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Katella High School
Anaheim, CA05.2019
Skills
- Customer Inquiries
- Call Handling
- Manage Files
- Greeting and Seating Clients
- Computer Proficiency
- Problem-Solving Ability
Languages
Spanish
Full Professional
Timeline
Receptionist Assistant
Santa Ana Insurance Agency
01.2021 - 06.2022
Retail Sales Associate
Bubba Gump Shrimp
06.2019 - 03.2020
Sales Associate
Pacsun Retail Store
05.2017 - 08.2017
High School Diploma -
Katella High School
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