Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmin Felipe

Jasmin Felipe

Newport News ,VA

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, at PF Changs Restaurant. Proven ability to manage high-pressure situations while maintaining a friendly demeanor. Skilled in time management and problem-solving, ensuring efficient operations and enhanced customer satisfaction. Committed to delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Commercial Cleaner

Peaceful Impressions
03.2021 - 07.2021
  • Executed tasks to maintain cleanliness of floors, including sweeping and mopping.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Utilized cleaning equipment to effectively sanitize flooring surfaces.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.

Togo

Plaza Azteca
06.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Delivery Driver

DoorDash
01.2023 - 06.2024
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Host/Togo Server

PF Changs Restaurant
07.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

An Achievable Dream Middle And Highschool
Newport News, VA
06.2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

Host/Togo Server

PF Changs Restaurant
07.2024 - Current

Delivery Driver

DoorDash
01.2023 - 06.2024

Togo

Plaza Azteca
06.2022 - 05.2023

Commercial Cleaner

Peaceful Impressions
03.2021 - 07.2021

An Achievable Dream Middle And Highschool