Results-driven professional with extensive entrepreneurial and management experience. Cultivates strong relationships with co-workers and clients while effectively leading administrative and sales teams. Demonstrates business acumen and exercises sound judgment to achieve organizational objectives.
Overview
1
1
Certification
4
4
years of post-secondary education
40
40
years of professional experience
Work History
Owner
Orange Morsel
Totowa, NJ
10.2015 - Current
Created and launched menu offerings aligned with customer preferences, enhancing customer satisfaction
Cultivated relationships with clients through personalized service, fostering loyalty and repeat business.
Oversaw daily operations and workflow in culinary and baking environment, ensuring efficient service delivery
Senior Manager - Financial Analyst Int’l Division
National Basketball Association
Secaucus, New Jersey
02.1996 - 06.2000
Facilitated meetings to align organizational goals with international offices’ objectives and strategies.
Analyzed financial data to support strategic decision-making for league operations.
Developed budget forecasts to guide resource allocation and financial planning initiatives.
Prepared detailed variance reports to identify discrepancies in financial performance.
Presented findings to management, facilitating informed decisions on budgetary matters.
Prepared monthly balance sheets, income statements, cash flows statements, budgets.
Collaborated with foreign NBA offices to ensure accurate budgeting and forecasting processes were followed.
Conducted variance analysis to compare budgeted figures against actual results and identified causes of discrepancies.
Assistant Controller
O’Sullivan Menu
Carlstadt, New Jersey
06.1993 - 12.1995
Assisted in preparing monthly financial statements and reports for management review.
Maintained accurate records of accounts payable and receivable transactions.
Supported annual budget preparation and forecasting processes for operational departments.
Reconciled bank statements to ensure accuracy of financial data and reporting.
Assisted in the implementation of new accounting software for enhanced reporting capabilities.
Ensured compliance with Generally Accepted Accounting Principles standards.
Reviewed and analyzed financial reports, accounts payable and receivable and payroll records to identify discrepancies.
Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
Conducted month-end closing activities such as accruals, amortization of prepaid expenses and other adjustments.
Participated in special projects related to improving operational efficiencies within the department.
Designed and formatted financial reports for internal and external users.
Assistant Store Manager
ESCADA
Wayne, New Jersey
10.1992 - 06.1993
Assisted in managing daily store operations and team performance.
Provided exceptional customer service to enhance shopping experiences.
Implemented visual merchandising standards to maintain brand image.
Conducted inventory management to maintain stock levels and organization.
Resolved customer inquiries and complaints with professionalism and care.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Flight Attendant
Cathay Pacific Airways
Longmont, Colorado
10.1988 - 02.1992
Ensured passenger safety through thorough pre-flight checks and safety demonstrations.
Assisted passengers with boarding and deplaning procedures for smooth transitions.
Provided exceptional customer service by addressing passenger inquiries and concerns.
Managed in-flight service, including meal distribution and beverage offerings.
Conducted regular cabin inspections to ensure cleanliness and compliance with regulations.
Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Offered answers to passengers' questions and resolved issues that arose during flights.
Directed junior team members in proper duties and company regulations.
Verified levels of food, beverage and flight supplies before boarding new passengers.
Assistant Store Manager
Linea Italia - Max Mara
Makoti, Philippines
07.1986 - 08.1988
Assisted in managing daily store operations and team performance.
Coordinated staff schedules to ensure optimal coverage during peak hours.
Provided exceptional customer service to enhance shopping experiences.
Implemented visual merchandising standards to maintain brand image.
Collaborated with management on promotional activities and events.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.