JASMIN FLORES
HOUSTON,TX
Summary
Compassionate healthcare professional with experience as Pediatric Patient Care Assistant and Medical Assistant. Skilled in delivering patient care, obtaining vital signs, and ensuring safety while maintaining accurate documentation. Bilingual in English and Spanish, with strong communication and organizational skills.
Overview
19
19
years of professional experience
Work History
Pediatric Patient Care Assistant (PCA)
CHILDREN'S MEMORIAL HERMANN HOSPITAL - TEXAS MEDICAL CENTER (TMC)
HOUSTON, TX
04.2021 - Current
- Provide compassionate, safe, and respectful care to pediatric patients in a hospital setting.
- Skilled in providing compassionate care to pediatric patients with Behavioral, physiological, and mental health needs, including recognizing changes in behavior or condition, maintaining patient safety, providing emotional support, and communicating concerns promptly to the healthcare team.
- Assist pediatric patients with activities of daily living, hygiene, mobility, positioning, and comfort.
- Assist with patient transfers, ambulation, and safety precautions.
- Obtain and accurately document patient vital signs and other care-related information.
- Perform routine patient rounding and communicate patient needs or changes in condition to the nursing team.
- Utilized EPIC to review patient information and document patient care and clinical observations.
- Collaborate with nurses and the healthcare team to support quality pediatric patient care.
- Maintain a clean, safe, and organized patient-care environment.
Receptionist / Front Desk Clerk
M.A. CRIST DDS ORTHODONTICS & PEDIATRIC DENTISTRY
HOUSTON, TX
11.2019 - 03.2021
- Organized and maintained patient charts and records to ensure accurate and accessible information for healthcare providers.
- Communicated with patients and families by phone and email.
- Managed multi-line phone system, greeting patients and families to create a welcoming environment.
- Updated patient records while maintaining appointment schedules, facilitating efficient patient flow and service delivery.
- Organized and maintained patient charts and records.
Receptionist
BELLA DENTAL
HOUSTON, TX
12.2013 - 02.2016
- Filed insurance claims and organized patient records to ensure accurate processing.
- Scheduled and updated patient appointments using Dentrix.
- Prepared paperwork, collected payments, and verified insurance eligibility to streamline patient transactions.
- Processed insurance claims, treatment plans, and predeterminations.
- Managed multi-line phone system and delivered professional front-desk service to enhance patient experience.
Medical Assistant / Front Office
PAIN RELIEF ASSOCIATES
HOUSTON, TX
09.2010 - 12.2013
- Verified insurance and medical clearance information to ensure patient eligibility for services.
- Assisted physicians with in-office procedures.
- Instructed patients on TENS unit use and range-of-motion exercises.
- Scheduled appointments and cancellations using an EMR system.
- Maintained medical supplies, equipment, and instruments.
- Maintained medical supplies, equipment, and instruments to support efficient clinic operations.
- Instructed patients on TENS unit use and range-of-motion exercise.
Medical Assistant
THE WESTFIELD WELLNESS CLINIC
HOUSTON, TX
03.2008 - 04.2008
- Performed injections, vaccinations, venipuncture, and basic laboratory procedures.
- Checked in patients, recorded vital signs, and ensured accurate patient information for efficient workflow.
- Obtained patient histories and coordinated appointment scheduling to enhance patient experience.
- Supported healthcare team during minor office procedures.
- Completed a 160-hour medical assistant externship.
Education
Medical Assistant Diploma -
REMINGTON COLLEGE
HOUSTON, TXHigh School Diploma -
WILMER T. HALL CENTER FOR EDUCATION
HOUSTON, TXSkills
- Pediatric patient care and safety
- Vital signs and patient observation
- Daily living assistance
- Mobility and transfers
- Patient rounding and reporting changes in condition
- Chart review
- EPIC Electronic Medical Record (EMR)
- Electronic Medical Records (EMR)
- Medisoft
- Dentrix
- Medical terminology
- Microsoft Office
- CPR/BLS certified/ Active
PROFESSIONAL SUMMARY
Bilingual: Fluent in English and Spanish
Timeline
Pediatric Patient Care Assistant (PCA)
CHILDREN'S MEMORIAL HERMANN HOSPITAL - TEXAS MEDICAL CENTER (TMC)
04.2021 - Current
Receptionist / Front Desk Clerk
M.A. CRIST DDS ORTHODONTICS & PEDIATRIC DENTISTRY
11.2019 - 03.2021
Receptionist
BELLA DENTAL
12.2013 - 02.2016
Medical Assistant / Front Office
PAIN RELIEF ASSOCIATES
09.2010 - 12.2013
Medical Assistant
THE WESTFIELD WELLNESS CLINIC
03.2008 - 04.2008
Medical Assistant Diploma -
REMINGTON COLLEGE
High School Diploma -
WILMER T. HALL CENTER FOR EDUCATION