Jasmin Garza
Hinton,OK
Summary
Customer-focused professional with successful four-year career in management. Dynamic successful applying customer service and management operations in busy business environment. Re-enrolled college student seeking employment closer to school location.
Overview
8
8
years of professional experience
Work History
Manager
Nothing Bundt Cakes
11.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed detailed plans based on broad guidance and direction.
- Handled customer complaints to satisfy and retain guests.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Clerk
Hinton Pharmacy
02.2017 - 11.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Maintained high level of professionalism and discretion when dealing with guests.
Education
Bachelor of Science - Health Sciences
Southwestern Oklahoma State University
Weatherford, OKHigh School Diploma -
Hinton High School
Hinton, OK05-2019
Skills
- Customer service
- Team leadership
- Time management
- Staff training
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Nothing Bundt Cakes
11.2020 - Current
Clerk
Hinton Pharmacy
02.2017 - 11.2020
Bachelor of Science - Health Sciences
Southwestern Oklahoma State University
High School Diploma -
Hinton High School
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