Jasmin Giles-Kelley
Fredericksburg,VA
Summary
Ambitious Business Development Executive well-versed in recruiting, developing and retaining top-performing teams. Practiced in building strategic relationships to facilitate key business initiatives. Advanced knowledge of change management protocols and merger integration. Effective at maximizing repeat business opportunities with a proven history of increasing revenue while bringing in new clients.
Overview
11
11
years of professional experience
Work History
Business Development Executive
Grand Canyon Education
Fredericksburg, VA
05.2023 - Current
- Independently evaluated and categorized program descriptions, documented findings in reports, and analyzed existing accounts
- Liaised with over 200 high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
- Negotiated contracts with clients for new business development initiatives.
- Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics.
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
- Performed periodic audits to ensure accuracy of data entries.
- Identified discrepancies between source documents and entered data, rectifying issues where necessary.
- Updated and maintained company's internal databases regularly.
- Delivered speeches to groups, explaining company mission, position and services.
Assistant Director
Childtime of Fredericksburg
Fredericksburg, VA
09.2022 - 05.2023
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Successfully improved employment turnover through creating incentive and training programs.
- Mentored new employees on industry practices and business operations.
- Served as an expert resource on all matters pertaining to position classifications throughout the organization.
- Provided guidance and advice to management regarding compensation issues related to job classification.
Program Assistant
Department of Defense
Fort Belvoir, VA
06.2018 - 09.2022
- Maintained control of and accounts for whereabouts and safety of children and youth
- Analyzed survey responses from clients who had participated in one of the organization's programs in order to identify areas where improvements could be made.
- Demonstrated strong interpersonal competence while maintaining program participation data and reporting
- Trained and Mentored 5 department hires each quarter on IAW DoD, Army and local policies and standards
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Partnered with program management on recommendations, process improvements and corrective action plans.
Military Police Officer
United States Army Reserve
Fort Eustis, VA
05.2013 - 04.2021
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Provided guidance to junior enlisted personnel regarding proper procedures in conducting investigations.
- Performed inspections of work areas to ensure safety standards are met and maintained.
Education
MBA - Human Resource Management
Grand Canyon University
Phoenix, AZ01.2022
Bachelor of Arts - Applied Management
Grand Canyon University
Phoenix, AZ01.2019
Skills
- Attention to Detail
- Classification
- Strong Oral Communication
- Project Management
- Sales Pipeline Management
- Customer Acquisition
- Event Planning
- Customer Relationship Management
- Contract Review
- Report Writing
Accomplishments
- Developed and implemented a streamlined staff pipeline for five school districts, increasing retention rates by 10%.
- Increased contractual business partnerships by 25% across ten Northern Virginia territories through positive relationship building.
- Awarded for outstanding performance during IAW DoD, Army CYS policies and standards training.
- Served customers in a positive way, receiving two customer service awards in 2022.
Relevant Skills And Experiences
- STRONG ORAL COMMUNICATION, Implemented marketing and internal communication tactics to increase customer enrollment and retention rates by 10% per quarter.
- ADMINISTRATION AND MANAGEMENT, Enable exceptional collaboration among cross-functional colleagues by establishing a safe and productive environment fueled by open communication and intentional relationship building.
- Initiated multiple daily business operation priorities independently, Maintained satisfactory employee management through prompt action to accomplish weekly objectives.
- ATTENTION TO DETAIL, Performed analytical procedures and completed risk assessment procedures such as financial ratio analysis and trend analysis for over 35+ accounts
- REPORT WRITING,Working knowledge of assembling and organizing client documentation and account reconciliation.
- CLASSIFICATION, Schedules and coordinates virtual and in-person meetings, tours, events and appointments for daily business operations resulting in a 5% increase in contracts per quarter.
Timeline
Business Development Executive
Grand Canyon Education
05.2023 - Current
Assistant Director
Childtime of Fredericksburg
09.2022 - 05.2023
Program Assistant
Department of Defense
06.2018 - 09.2022
Military Police Officer
United States Army Reserve
05.2013 - 04.2021
MBA - Human Resource Management
Grand Canyon University
Bachelor of Arts - Applied Management
Grand Canyon University