Jasmin Giles-Kelley
Fredericksburg,VA
Summary
Driven Business Development Executive with experience developing and retaining business relationships. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
11
11
years of professional experience
Work History
Business Development Executive
Grand Canyon Education
05.2023 - Current
- Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Collaborated with sales and marketing departments to support client acquisition.
- Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.
- Identified business development challenges and customer concerns for proactive resolution.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Assistant Director
Childtime of Fredericksburg
09.2022 - 05.2023
- Trained and mentored new employees on industry practices and business operations.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Program Assistant
Department of Defense
06.2018 - 09.2022
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Managed both digital and physical filing systems and retrieved documents as required.
- Facilitated smooth transitions during periods of organizational change by effectively communicating expectations to all stakeholders involved.
- Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
- Conducted research and analyzed data to inform program decisions.
Military Police Officer
United States Army Reserve
05.2013 - 04.2021
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Maintained 100% accountability of assigned equipment worth more than $50,000.
Education
MBA - Human Resource Management
Grand Canyon University
Phoenix, AZ01.2022
Bachelor of Arts - Applied Management
Grand Canyon University
Phoenix, AZ01.2019
Skills
- Attention to Detail
- Strong Oral Communication
- Customer Acquisition
- Customer Relationship Management
- Relationship building and management
- Issue Resolution
- Business Intelligence and Analysis
- CRM Platforms
- Business development and planning
Accomplishments
- Developed and implemented a streamlined staff pipeline for five school districts, increasing retention rates by 10%.
- Increased contractual business partnerships by 25% across ten Northern Virginia territories through positive relationship building.
- Awarded for outstanding performance during IAW DoD, Army CYS policies and standards training.
- Served customers in a positive way, receiving two customer service awards in 2022.
Relevant Skills And Experiences
- STRONG ORAL COMMUNICATION, Implemented marketing and internal communication tactics to increase customer enrollment and retention rates by 10% per quarter.
- ADMINISTRATION AND MANAGEMENT, Enable exceptional collaboration among cross-functional colleagues by establishing a safe and productive environment fueled by open communication and intentional relationship building.
- ATTENTION TO DETAIL, Performed analytical procedures and completed risk assessment procedures such as financial ratio analysis and trend analysis for over 35+ accounts
- REPORT WRITING, Working knowledge of assembling and organizing client documentation and account reconciliation.
- CLASSIFICATION, Schedules and coordinates virtual and in-person meetings, tours, events and appointments for daily business operations resulting in a 5% increase in contracts per quarter.
Timeline
Business Development Executive
Grand Canyon Education
05.2023 - Current
Assistant Director
Childtime of Fredericksburg
09.2022 - 05.2023
Program Assistant
Department of Defense
06.2018 - 09.2022
Military Police Officer
United States Army Reserve
05.2013 - 04.2021
MBA - Human Resource Management
Grand Canyon University
Bachelor of Arts - Applied Management
Grand Canyon University