Personable and empathetic with a natural ability to connect with individuals and foster positive relationships. Understanding of essential peer support principles and effective communication techniques. Committed to making a meaningful impact by guiding and supporting students toward their personal and academic goals.
Overview
3
3
years of professional experience
Work History
TRIO Peer Mentor
TRIO Student Support Services
08.2022 - Current
Assist TRIO SSS professional staff in addressing institutional and cultural barriers and fostering a climate that values the social and cultural capital of TRIO SSS-eligible students
Facilitate connections to campus and community engagement and support resources
Maintained confidentiality of records, grades, and other protected information
Maintained accurate student files and submitted required documentation in a timely manner
Provide leadership and model positive behavior for new students
Assist TRIO SSS professional staff in developing programming focused on academic and holistic success
Facilitated sophomore success by sending out electronic communications and individual meetings with students
Office Assistant
Office of Residential Life
08.2024 - Current
Assisted in onboarding new student staff, providing training on office procedures and software applications.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Lead Summer Housing Operations Assistant
Office of Residential Life
05.2025 - 08.2025
Assist in the opening and closing of the residence halls at the end of spring semester.
Assisted the Supervisor with training and organizing other student staff with daily tasks
Attend regular meetings with your direct supervisor and peer HOA staff
Assist with camp check-in and check-out, and key management
Provided Customer Service at the front desk, including answering phone calls, email communication with students, and filling out the appropriate work forms
Room checks in all halls
Assist with New Student Orientation days (give tours, table, answer parent and student questions about life on campus)
Develop a personal relationship with residents in staff’s assigned area. Be aware of changes in students' personalities, academics, and needs.
Assess resident needs and respond appropriately by advising, mediation, and referring to on-campus resources, such as Student Counseling, Student Success Center, Public Safety, and EDI.
Facilitate the planning and implementation of a variety of social and educational programming activities.
Participate and encourage residents to participate in ORL-sponsored events and programs to promote a sense of community.
Ensure that residents are aware of and comply with all University rules and regulations that pertain to student life.
Served in summer on-call rotation
Building Advisor
Office of Residential Life
08.2024 - 05.2025
Help develop an atmosphere of respect for the rights and privileges of everyone in the living community.
Participate and encourage residents to participate in ORL-sponsored events and programs to promote a sense of community.
Complete necessary forms and reports in a timely manner. For example, handshake rosters, room condition reports, work requests, etc
Perform weekly inspections of the exteriors of the Apartment buildings for any safety hazards/concerns.
Submit any necessary Incident/Information Reports for resident concerns in the Apartments.
Assist in the management of crises by reporting emergencies or serious illnesses.
Help students develop an awareness of fire and safety precautions and regulations.
Help develop an atmosphere of respect for the rights and privileges of everyone in the living community.
NASS STEM Peer Mentor
Native American Student Success
09.2024 - 05.2025
Offer students opportunities to build community and feel connected to the University of Minnesota Morris, NASS, the STEM fields, and one another.
Empower students to become self-advocates in their personal and academic lives.
Provide a positive academic experience from which Native American college students can build a foundation for future college success.
Facilitated peer support sessions to enhance academic success and personal development among Native American students.
Developed and implemented workshops focused on cultural identity, resilience, and community engagement.
Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
Connected mentees with academic resources such as tutoring services or workshops when needed to improve performance levels.
Gateway Student Intern
Gateway Scholars Program
08.2023 - 12.2024
Provide leadership and model positive behavior for the Gateway mentors.
Work with mentors on an individual basis to listen to their concerns and give advice.
Document and report concerns, conflicts, and needs of Gateway mentors to the Gateway coordinator
Advise the Gateway Coordinator regarding Gateway programming, the performance of the Gateway mentors, and the well-being and performance of the Gateway participants
Assist the Gateway Coordinator in creating and planning weekend activities
Email/phone necessary contacts (bus company, tickets for Science museum, notify hosts of Como Planetarium, reservations for buffet, tickets for Morris Theatre, etc)
Gateway Peer Mentor
Gateway Scholars Program
07.2022 - 08.2023
Develop mentoring relationships with Gateway students, listen to their concerns, and help them identify how to be successful students at UMM.
Coordinate with other mentors, the Gateway Coordinator, and the Gateway Intern to organize social activities and itineraries for afternoon and weekend programming
Coordinate with the faculty of the assigned course to provide tutoring and study support for mentees and assist in the grading of assignments
Be adequately familiar with class content, materials, and assignments to be able to provide academic support for mentees
Education
Bachelor's - Biology
University of Minnesota Morris
Morris, Minnesota
12.2025
Skills
Conflict Resolution
Emotional intelligence
Ability to adjust to new challenges
Communication
Title IX and FERPA training
Management
Customer service
Problem-solving
Affiliations
American College Personnel Association (ACPA), October 2024-Present
Involvement
ACPA Conference February 2025
Search Committee- AD for EDI May 2024- June 2024
Morris Core Experiences Implementation Team Fall 2024- Summer 2025
Graduate Teaching Assistant at TRIO Student Support Services, Emporia State UniversityGraduate Teaching Assistant at TRIO Student Support Services, Emporia State University