Jasmin Guevara
Brentwood,NY
Summary
Accomplished Shift Leader and Food Captain at Circle K, under consideration for Assistant Manager. Fluent in both English and Spanish. Multitasker and good at working POS. Experienced in training new employees.
Overview
1
1
years of professional experience
Work History
Shift Leader
Circle K
01.2024 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Fast Food Cook
Burgerim
03.2021 - 05.2021
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Cooked menu items according to specified instructions.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Completed orders within established timeframes, meeting customer expectations for prompt service.
- Reduced food preparation times with strong organizational skills in arranging tools and ingredients before starting tasks.
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Training Assistance
- Goal Setting and Tracking
- POS System Operation
- Sales and Upselling
- Multitasking
- Stocking
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Circle K
01.2024 - 10.2024
Fast Food Cook
Burgerim
03.2021 - 05.2021