Jasmin Guillen
Molino,FL
Summary
Motivated college student with experience in retail and food industries, seeking a communication internship. Developing skills in content creation, market research, and teamwork. Passionate about brand communication and excited to apply knowledge to real projects.
Overview
4
4
years of professional experience
Work History
Team Member
The Daily Squeeze Juice Bar
08.2022 - 09.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Completed side work from the designated checklists throughout the shift includes washing dishes and juicer parts
Communications Intern
Alga Beer Co.
05.2024 - 08.2024
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted in capturing high-quality photographs and video content of the brewery owner for promotional materials and social media.
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas.
- Conducted thorough research, including tasting sessions and gathering opinions from colleagues and customers to inform campaign strategies.
Assistant Seasonal Manager
Cherry Hill Programs
03.2022 - 04.2022
- Developed strong relationships with customers, leading to repeat business through personalized service.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Communicated and resolved customers' concerns and service failures appropriately to ensure guest experiences and recovery
- Took photos from different angles and perspectives to capture perfect images.
- Digitally edited photos to enhance appearance.
- Led team members to achieve target sales goal
Retail Sales Associate
Pensacola TJ Maxx & Homegoods
02.2021 - 05.2021
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Education
No Degree - Communications
The University of West Florida
Pensacola, FL12-2025
High School Diploma -
Pensacola Catholic High School
Pensacola, FL06-2021
Skills
- Fluent in Spanish
- Customer Service
- Multitasking
- Problem-Solving
- Exceptional Customer Service Skills
- Microsoft Office proficiency
- Organizational Skills
Timeline
Communications Intern
Alga Beer Co.
05.2024 - 08.2024
Team Member
The Daily Squeeze Juice Bar
08.2022 - 09.2024
Assistant Seasonal Manager
Cherry Hill Programs
03.2022 - 04.2022
Retail Sales Associate
Pensacola TJ Maxx & Homegoods
02.2021 - 05.2021
No Degree - Communications
The University of West Florida
High School Diploma -
Pensacola Catholic High School
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