Jasmin Guillen
El Paso
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Driver
Dominos's Pizza
03.2024 - Current
- Customer Service & Patient Interaction: Delivered excellent customer service by addressing customer needs, ensuring satisfaction, and resolving issues promptly—skills directly transferable to patient care and communication in a medical setting.
- Time Management & Efficiency: Managed multiple delivery routes efficiently, ensuring timely service under pressure—similar to managing patient appointments and maintaining a timely clinic schedule.
- Communication & Collaboration: Maintained clear, professional communication with customers, colleagues, and management to ensure smooth operations—key in a medical environment when coordinating with patients, physicians, and healthcare teams.
- Attention to Detail: Handled cash and credit transactions, ensuring accurate billing and change, demonstrating attention to financial accuracy and trustworthiness, vital in handling patient records and insurance claims.
Host
Las Palmas Mexican Restaurante
09.2023 - 12.2023
- Conflict Resolution & Problem Solving: Addressed and resolved guest concerns, complaints, or special requests promptly and professionally, showing strong problem-solving abilities that are valuable when dealing with patient inquiries or concerns in a healthcare setting.
- Attention to Detail: Ensured that reservations, special requests, and guest preferences were accurately recorded and relayed to appropriate team members, mirroring the attention to detail required when handling patient information, scheduling, and medical records.
- Patient Interaction & Customer Service: Greeted and interacted with guests, ensuring a positive and welcoming experience, a skill that directly translates to providing excellent patient care and creating a friendly, calming environment in a medical office.
Education
Associate of Applied Science -
Southwest University
El Paso 11-2025
Master of Arts -
Southwest University
El Paso11-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Phlebotomy
Certification
- First Aid Certification
- CPR/AED Certification
- Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Driver
Dominos's Pizza
03.2024 - Current
Host
Las Palmas Mexican Restaurante
09.2023 - 12.2023
Associate of Applied Science -
Southwest University
Master of Arts -
Southwest University
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