Jasmin Hasanovic

· Maintain accurate and up-to-date patient records, including admissions, discharges, transfers, and medical history. Ensure proper documentation and filing of all patient-related information.

· Serve as a liaison between healthcare professionals, patients, and their families. Answer phone calls, relay messages, and provide information as requested. Coordinate communication between different departments and ensure effective flow of information.

· Collaborate with healthcare professionals, including doctors, nurses, and other support staff, to facilitate efficient patient care. Participate in interdisciplinary team meetings and contribute to effective communication and collaboration.

· Perform general administrative tasks such as data entry, typing, and filing. Prepare and distribute correspondence, reports, and forms. Manage office supplies and equipment inventory.

· Greet residents and visitors in a friendly and professional manner. Provide a warm and welcoming atmosphere, offering assistance as needed and addressing any inquiries or concerns.

· Maintain the front desk or reception area, ensuring a tidy and organized appearance. Answer phone calls, handle mail and packages, and direct inquiries to the appropriate individuals or departments.

· Provide personalized services to residents, such as accepting and delivering packages, arranging transportation, making restaurant reservations, coordinating dry cleaning or laundry services, and assisting with event planning or ticket booking.

· Collaborate with property management or building staff to support the overall operations of the residential property. Communicate any maintenance or security issues, conduct regular inspections, and assist with ensuring a clean and well-maintained environment.

· Assist in managing day-to-day operations of the hotel, ensuring smooth functioning of all departments and adherence to quality standards.

· Supervise and train staff members across various departments, such as front desk, housekeeping, food and beverage, and maintenance. Provide guidance, support, and performance feedback.

· Oversee the reservation process, ensuring accuracy of bookings, availability management, and efficient communication with guests. Assist in maximizing occupancy rates and revenue through effective room management.

Assist in budgeting and financial planning, monitor expenses, and work towards achieving revenue goals. Assist with accounting and financial reporting tasks as required.